Emily Vaillant
Calgary,AB
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
9
9
years of professional experience
Work History
Bartender Shift Manager
Fergus and Bix
12.2020 - Current
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
Server
Bo's Bar And Stage
03.2018 - 01.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Server
Roosters Woodfire and Smoke
08.2017 - 11.2018
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties.
Server, Barista
Coconut Room
01.2015 - 08.2017
- Served food and beverages promptly with focused attention to customer needs.
Education
Alberta Gaming And Liquor Commission
High School Diploma -
Lacombe Composite High School
Lacombe, AB06.2017
Skills
- Creative Mixology
- Wine and Liquor Knowledge
- Staff Management
- Clear and Effective Communication
- New Hire Training
- Dining Room Management
- Complex Problem-Solving
- Menu Memorization
- Suggestive Selling
- Handling Difficult Customers
Accomplishments
- Sang in the Edmonton Professional Opera Company as a hired chorus member
- Organized a musical charity event where I raised over $10,000 for non- profit work.
Timeline
Bartender Shift Manager
Fergus and Bix
12.2020 - Current
Server
Bo's Bar And Stage
03.2018 - 01.2020
Server
Roosters Woodfire and Smoke
08.2017 - 11.2018
Server, Barista
Coconut Room
01.2015 - 08.2017
Alberta Gaming And Liquor Commission
High School Diploma -
Lacombe Composite High School
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