Emily Tustin
Vancouver,BC
Summary
Experienced bartender with a strong focus on attention to detail and commitment to providing exceptional customer service. Skilled in crafting a wide range of cocktails and possessing in-depth knowledge of beer, wine, and spirits. Known for maintaining a polished and professional appearance, coupled with proficiency in utilizing computer systems. Seeking a new opportunity in a dynamic bar or restaurant setting to further enhance my bartending skills and contribute to a thriving team environment.
Overview
8
8
years of professional experience
Work History
Bartender
Orginal Joes
06.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
The Cambie Bar, Vancouver, B.C.
06.2022 - 06.2023
- Managed bar operations, prepared and served a wide variety of beverages, ensured inventory stock, and maintained a clean and welcoming environment.
- Provided exceptional customer service, handled cash transactions, and resolved customer inquiries efficiently.
- Collaborated with team to enhance guest experience during peak hours.
Bartender
Dublin Crossing Irish Pub, Vancouver, B.C.
11.2021 - 06.2022
- Crafted signature cocktails and served draft beers, ensuring high standards of quality and presentation.
- Trained new staff on drink preparation and customer service protocols.
- Maintained bar hygiene and complied with health and safety regulations.
Lead Bartender
Donaleighs Irish Pub, Barrie, O.N.
03.2018 - 11.2020
- Supervised bar staff, scheduled shifts, and oversaw daily operations to ensure smooth service.
- Developed new drink menus and promoted specials to increase sales.
- Mentored junior bartenders, improving team performance and morale.
Lead Bartender
The Honest Lawyer, Hamilton, O.N.
02.2017 - 03.2018
- Led the bar team in delivering high-quality service during busy events and regular hours.
- Managed inventory, ordered supplies, and reduced waste through efficient stock control.
- Enhanced customer satisfaction by personalizing service and addressing special requests.
Education
E.C. Dury High School
Serving It Right
Skills
- Over 10 years customer service experience
- Punctual and reliable
- Provides excellent service to guests in bar/restaurant atmosphere
- Excel in fast-paced entertainment
- Teambuilding and coaching skills
- Strong multitasking
- Customer service
- Team player attitude
- Highly reliable
- Outgoing personality
- Clear and effective communication
Timeline
Bartender
Orginal Joes
06.2022 - Current
Bartender
The Cambie Bar, Vancouver, B.C.
06.2022 - 06.2023
Bartender
Dublin Crossing Irish Pub, Vancouver, B.C.
11.2021 - 06.2022
Lead Bartender
Donaleighs Irish Pub, Barrie, O.N.
03.2018 - 11.2020
Lead Bartender
The Honest Lawyer, Hamilton, O.N.
02.2017 - 03.2018
E.C. Dury High School
Serving It Right
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