Driven and customer-focused, I've honed my multitasking and service skills at esteemed organizations like Tim Hortons. Excelling in roles requiring goal orientation and efficient time management, I've significantly contributed to team morale and operational efficiency.
Overview
4
4
years of professional experience
Work History
Student Caller
Nova Scotia Health Authority
Halifax, NS
07.2024 - Current
Elevated overall team morale through consistent enthusiasm, motivation, and a commitment to achieving shared goals.
Managed time effectively during shifts, maximizing productivity while balancing competing priorities.
Assisted in the development of new calling scripts or approaches based on trends observed within the student caller role.
Improved call efficiency by adhering to standardized scripts and guidelines while adapting to individual situations.
Cashier
Mary Brown's Chicken
Bedford, NS
05.2023 - 09.2023
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise in front.
Crew Member
Tim Hortons
Bedford, NS
10.2020 - 08.2022
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Cleaned and maintained all areas of restaurant to promote clean image.