Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Emily Stewart Burns

Waterloo,ON

Summary

With a busy schedule, I have developed strong time management and organizational skills. My excellent academic standing reflects my attention to detail in all tasks. Working with diverse age groups and individuals with varying cognitive abilities has strengthened my interpersonal skills. Previous leadership positions have equipped me to work effectively with minimal supervision. I also possess advanced writing and verbal fluency in French, enhancing my communication abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Data Delivery Specialist

MedChart
05.2024 - Current
  • Took proactive steps to ensure optimal retrieval and processing efficiency.
  • Supported the team in achieving revenue targets, reducing customer churn, and ramping up current accounts.
  • Contributed to special projects as needed.
  • Addressed escalated financial matters including negotiations, refunds, re-issuing of payments, and cheque concerns.
  • Contacted providers using phone, email, and fax to resolve discrepancies in medical or insurance records.
  • Maintained the highest standard of privacy, data quality, data integrity, confidentiality, and security.

Volunteer Chapter President

Alpha Omicron Pi Sorority
01.2024 - Current
  • Presided over executive team meetings, chapter meetings, ceremonies, elections, and other events.
  • Represented the fraternity at advisory board meetings, leadership events, and conventions.
  • Coached and inspired all members of the organization to become ambitious women.
  • Completed and submitted all designated forms and reports.
  • Maintained objectivity and confidentiality.

Recreation Therapy Student

The Royal Ottawa Mental Health Centre
05.2023 - 08.2023
  • Worked with hospitalized patients with Schizophrenia aged 19 to 75 years old
  • Facilitated walking groups on hospital grounds
  • Facilitated and supervise gym and weight training groups
  • Planned and executing crafts and other activities
  • Documented progress of patients and noting any major changes to the nursing staff.

Recreation Therapist

PeopleCare Communities Tavistock
09.2022 - 12.2022
  • Facilitated individual and group recreation therapy sessions to promote independent community-based recreation.
  • Improved patient participation by adapting activities based on their interests, preferences, strengths, and limitations.
  • Assisted approximately 20 residents during the activities and reported any significant changes to the nursing staff as appropriate.
  • Worked with other departments such as dietary and nursing to meet resident needs.
  • Documented overall well-being of residents and progress to evaluate activities for enjoyment and efficacy.

Volunteer Director of Chapter Property

Alpha Omicron Pi Sorority
01.2022 - 12.2022
  • Responsible for holding the only key to the storage unit.
  • Accessed storage unit on a weekly basis to retrieve items.
  • Occasionally filled in for the Vice-president of Operations as the minute keeper for weekly meetings.
  • Organized a cleaning out of the organization’s storage unit.
  • Created an inventory list of all items in the storage unit.

Seasonal Sales Associate

La Vie En Rose
05.2022 - 08.2022
  • Supported staff on the sales floor, the fitting room, and back-of-house processes.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Server

The Westhill Retirement Home
01.2022 - 04.2022
  • Performed prep duties such as rolling cutlery, setting the dining room, and using the coffee machine
  • Delivered exceptional, friendly, and fast service to residents
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Aided the residents with dementia in choosing a meal according to their preferences
  • Performed cleaning duties daily such as wiping tables and chairs.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Candidate for Bachelor of Science, Honours Health Science Co-operative Program -

University of Waterloo
Waterloo, ON

Skills

  • Strong organizational skills
  • Attention to Detail
  • Effective Communication
  • Self-motivation and discipline
  • Professionalism and Punctuality
  • Multitasking
  • Activity Planning

Languages

English
French

Certification

  • Standard First Aid & CPR/AED Level C certified (Valid until 07/07/2026) awarded by Canadian Red Cross.
  • SMART SERVE Ontario certification (Issued on 04/07/2022).
  • WHMIS 2015 certification of completion (Issued on 04/21/2022).

Timeline

Data Delivery Specialist

MedChart
05.2024 - Current

Volunteer Chapter President

Alpha Omicron Pi Sorority
01.2024 - Current

Recreation Therapy Student

The Royal Ottawa Mental Health Centre
05.2023 - 08.2023

Recreation Therapist

PeopleCare Communities Tavistock
09.2022 - 12.2022

Seasonal Sales Associate

La Vie En Rose
05.2022 - 08.2022

Volunteer Director of Chapter Property

Alpha Omicron Pi Sorority
01.2022 - 12.2022

Server

The Westhill Retirement Home
01.2022 - 04.2022

Candidate for Bachelor of Science, Honours Health Science Co-operative Program -

University of Waterloo

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Emily Stewart Burns