Summary
Overview
Work History
Education
Skills
Training
Timeline
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Emily Stevenson

Winnipeg,MB

Summary

Energetic and meticulous server boasting 6 years of proficiency in the service and hospitality sector. Well-versed in food and beverage combinations, adept at inventory control, and proficient in kitchen prep. Demonstrates exceptional memorization capabilities coupled with a friendly and approachable demeanor. Skilled in cultivating strong customer connections to foster loyalty and drive repeat patronage.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Winnipeg Winter Club
12.2023 - Current
  • Warmly greeted every guest, serving as the primary ambassador of the company and ensuring that each individual felt welcomed upon entering the premises.
  • Conducted daily guest check-ins, maintained the booking system, and meticulously managed guest financial transactions, including handling checks and safeguarding sensitive information.
  • Effectively coordinated a high volume of incoming telephone inquiries, ensuring each caller received comprehensive assistance and left fully satisfied with the provided responses.

Waitress

Scotswood Links
06.2018 - 12.2023
  • Served as an enthusiastic waitress, skillfully managing over 8 tables simultaneously while consistently maintaining required side work
  • Developed personal connections with each customer that came into the building, leaving each customer satisfied.
  • Coordinated with kitchen staff to properly communicate dietary restrictions, allergies, or special requests and worked as a team to ensure a proper outcome.

Day Camp Supervisor

Carman Recreation
06.2021 - 09.2022
  • Create and maintain a home-like environment for approximately 20 school-aged children
  • Aid in building the esteems of children so they leave each day feeling like a more confident version of themselves
  • Studied concepts such as abuse, disabilities, and neglect for a more welcoming and safer environment

Education

Bachelor of Arts - Criminology

University of Manitoba
Winnipeg
04.2023

Skills

  • Menu memorization
  • Food preparation and safety
  • Ordering procedures
  • Bill computation and POS systems
  • Table setting
  • Bar terminology expertise
  • Customer service and communication
  • Time management and problem-solving

Training

  • Smart Choices, 2023
  • Standard First Aid CPR C & AED, 2023
  • Full Drivers License, 2015

Timeline

Front Desk Receptionist

Winnipeg Winter Club
12.2023 - Current

Day Camp Supervisor

Carman Recreation
06.2021 - 09.2022

Waitress

Scotswood Links
06.2018 - 12.2023

Bachelor of Arts - Criminology

University of Manitoba

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Emily Stevenson