Emily Stamatovic
Port Coquitlam,BC
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, and drive satisfaction.
Overview
9
9
years of professional experience
Work History
Dental Receptionist
Newport dental
Port Moody, British Columbia
10.2022 - 11.2024
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
- Responded to inquiries from patients regarding their accounts or dental services offered.
Dental Sterilization Technician
Newport dental
Port Moody, British Columbia
10.2021 - 10.2022
- Received, sorted and processed dental instruments for sterilization.
- Inspected and tested all dental equipment to ensure proper functionality.
- Performed weekly maintenance on autoclave, ultrasonic cleaner and other sterilization equipment.
- Cleaned, disinfected and organized the sterilization area according to safety protocols.
- Prepared trays with necessary tools for dentists and hygienists before procedures.
Restaurant Hostess/expo
Browns social house
Port Moody, British Columbia
04.2016 - 09.2021
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Informed kitchen staff of any special orders or dietary restrictions.
Education
Dental Assistant -
Vancouver Community College
Vancouver, None06-2021
High School Diploma -
Terry Fox Secondary
Port Coquitlam, BC06-2019
Skills
- Learning under pressure
- Issue Resolution
- Team player
- Customer Relations
- Quick on my feet
- Multitasking
- Customer Service
Timeline
Dental Receptionist
Newport dental
10.2022 - 11.2024
Dental Sterilization Technician
Newport dental
10.2021 - 10.2022
Restaurant Hostess/expo
Browns social house
04.2016 - 09.2021
Dental Assistant -
Vancouver Community College
High School Diploma -
Terry Fox Secondary