Emily Smith-Huphman
Dartmouth,NS
Summary
As the owner of Indigo Lashes By Em, I specialize in precision lash application and client retention strategies that have helped grow a loyal and consistent client base. Through effective upselling and a focus on exceptional service, I’ve significantly increased salon revenue while maintaining the highest standards of professionalism and sanitation. I’m committed to creating a welcoming, results-driven environment where clients feel confident and cared for.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lash Artist
Indigo Lashes By Em
Liverpool, NS
07.2024 - Current
- Guided clients in techniques to enhance lash extension durability and eye health.
- Increased salon revenue by upselling services like lash lifts and tinting
- Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff.
- Enhanced client satisfaction by providing exceptional lash extension services and maintaining a clean and comfortable environment.
- Expanded clientele base with excellent customer service and consistent referrals from satisfied clients.
Front End Supervisor
Atlantic Superstore
Liverpool, NS
02.2023 - 06.2024
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Monitored cash drawers in Number checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Aesthetics
CBBC Career College
Halifax, NS07.2025
Eyelash Enhancement Technician
CBBC Career College
Halifax, NS06.2024
Liverpool Regional High School
Liverpool, NS02.2024
Skills
- Social media marketing
- Classic lash extensions
- Volume lash extensions
- Allergy awareness
- Professionalism and etiquette
- Precision lash application
- Efficient lash mapping
- Lash removal techniques
- Advanced lash techniques
- Proper lash isolation
- Client retention strategies
Languages
English
Native or Bilingual
Affiliations
-Origins Lash Pro
-Opulent Lash Artistry
Certification
-Fanning Fundamentals
-Lash Versatility
-Retention 2.0
-Anime/ Bottom Lash Extensions
Timeline
Lash Artist
Indigo Lashes By Em
07.2024 - Current
Front End Supervisor
Atlantic Superstore
02.2023 - 06.2024
Aesthetics
CBBC Career College
Eyelash Enhancement Technician
CBBC Career College
Liverpool Regional High School