Emily Shamesss
Petawawa,ON
Summary
Seasoned Facility Manager with background in managing large-scale commercial properties. Brings strong leadership skills and experience in coordinating maintenance, security, and operational tasks. Demonstrates proven ability to manage projects effectively while optimizing facility operations. Significant impact made by implementing energy-efficient solutions and improving overall facility efficiency. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Facility Manager/operator
Town of Petawawa
Petawawa
06.2012 - Current
- Conducted regular inspections of facilities to ensure safe working conditions.
- Supervised personnel responsible for maintaining groundskeeping activities at the facility.
- Analyzed existing procedures for cost savings opportunities within the department's budget.
- Provided technical guidance to staff regarding facility operations and maintenance issues.
- Recruited, trained, managed and evaluated performance of staff members involved in daily operations.
- Ensured compliance with applicable building codes, ordinances, laws, rules, regulations and standards.
- Assisted in developing emergency response plans for natural disasters or other emergencies.
- Planned and coordinated the maintenance of facility equipment and systems.
- Liaised between tenants, residents and property owners, management concerning any tenant, resident inquiries or requests.
- Managed contracts related to building services such as janitorial or security services.
- Reviewed work orders for accuracy, completeness, and compliance with safety regulations.
- Monitored inventory levels of supplies used in the facility's operations.
- Inspected buildings regularly to identify potential risks or hazards that may affect employee safety.
- Resolved customer complaints pertaining to facility-related matters quickly and effectively.
- Implemented policies related to health and safety regulations at the workplace premises.
- Inspected equipment, facility grounds, external building structure and systems on regular basis.
- Maintained cleanliness and presentation standards to increase appeal of facility.
- Held oversight of equipment maintenance, repairs and installations scheduling and work performed.
- Managed and directed facility staff by handling assignment delegation and timely completion.
- Prioritized and performed routine maintenance to keep facility in excellent shape.
- Assessed facility operations and employee activities to enforce and adhere to workplace safety regulations.
- Enforced compliance with OSHA regulations and company policies.
- Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.
- Supervised vendors and contracts to support office environment.
- Participated in architectural and engineering planning and design.
- Monitored maintenance and repair of machinery, equipment and electrical and mechanical systems.
- Directed maintenance and operations of facility systems to minimize service interruptions.
- Oversaw construction and renovation projects to meet environmental, health and security standards.
- Established department goals and deadlines.
- Surveyed facility to maximize safety and security.
- Disposed of or oversaw disposal of surplus or unclaimed property.
- Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Checked control panel and gauges during equipment operation.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Learned and followed safety and emergency procedures.
- Maintained production and quality documentation.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Used daily system logs to document production information, discussing issues with management.
- Collected litter from the grounds on a regular basis.
- Constructed walkways with pavers or bricks for aesthetic appeal.
- Operated mowers, tractors, and other equipment in a safe manner.
- Applied fertilizers and pesticides according to regulations.
- Planted grass seed in areas of bare soil or where needed.
- Maintained walkways, driveways, and parking lots by removing snow, ice, and other obstructions.
- Repaired irrigation systems, including valves, sprinklers, and pipes.
- Trimmed trees, shrubs, and hedges using hand tools such as shears and pruners.
- Provided support during special events held at the premises.
- Assisted with landscaping projects such as laying sod or planting trees.
- Removed hazardous objects from the grounds, such as broken glass.
- Inspected lawns for weeds, pests, or other signs of damage.
- Swept and raked leaves, debris, and other materials from the grounds.
- Mulched flower beds to retain moisture levels in the soil.
- Used heavy equipment, mowers and trimmers safely to prevent accidents.
- Used hand-held tools to maintain green spaces.
- Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
- Performed soil cultivation, digging, mulching, and watering as needed.
- Enforced grounds policies and regulations, ensuring a safe environment for visitors.
- Monitored health of plants and trees, treating issues such as pests or disease to prevent spread.
- Managed irrigation systems, including scheduling, repairs, and adjustments for optimal water usage.
- Assisted with the setup and breakdown of outdoor events, ensuring grounds were prepared and restored.
- Lifted and removed fallen or damaged branches using hand and power tools.
- Conducted regular inspections and maintenance of groundskeeping equipment to ensure operational efficiency.
- Checked machinery and performed routine maintenance to prevent malfunction.
- Installed and maintained outdoor fixtures such as benches, signs, and fences.
- Provided recommendations for landscape improvements and enhancements.
- Pruned trees and bushes to improve visibility and shape.
- Removed snow and ice from walkways and parking areas using manual and mechanical methods.
- Applied fertilizers, pesticides, and herbicides following safety and environmental protocols.
- Assisted in the design and implementation of new landscape projects.
- Coordinated with external contractors for specialized maintenance projects.
- Responded to emergency maintenance requests as needed.
- Moved leaves and grass clippings using leaf blower.
- Tracked and reported on grounds maintenance activities and expenses.
- Set support stakes and attached wires from planted trees.
- Conducted safety inspections of park facilities and equipment.
- Monitored the use of park facilities to ensure compliance with regulations.
- Responded promptly to complaints from park patrons regarding facility issues or maintenance needs.
- Monitored playground areas to ensure that all participants adhered to safety rules while playing on equipment.
- Collaborated with other departments to coordinate special events or projects.
- Provided oversight of the parks to ensure safety regulations were being followed.
- Provided customer service assistance when necessary; addressed complaints concerning park operations promptly.
- Managed reservations for pavilions, shelters or other areas within assigned parks.
- Coordinated with other departments to provide a variety of services including food concessions, security personnel, lifeguards and first aid staff.
- Ensured proper use of park facilities by enforcing applicable laws and regulations.
- Oversaw design, construction and upkeep of recreation facilities and areas.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Administered first aid and notified emergency medical personnel.
- Managed daily operations of recreational facilities.
- Met with staff to discuss rules, regulations and work-related problems.
- Conferred with management to discuss and resolve participant complaints.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Supervised and coordinated work activities of personnel.
- Communicated with arena staff regarding any changes or updates needed for operations.
- Operated Zamboni to resurface ice rinks for hockey games and other events.
- Replaced worn blades on Zamboni's according to manufacturer's specifications.
- Followed detailed instructions from supervisor regarding operation of Zamboni machine.
- Checked the oil levels, fuel tanks, and coolant levels on a regular basis.
- Stocked necessary supplies such as fuel, oil, and antifreeze as needed for operations.
- Assisted in setting up the rink prior to events such as painting lines, logos.
- Reported any issues or concerns about the performance or safety of the Zamboni's.
- Cleaned debris from ice surfaces using specialized tools and brushes attached to Zamboni's.
- Maintained records of daily activities, including time taken to complete tasks.
- Ensured that all safety protocols were followed while operating Zamboni machine.
- Responded quickly and effectively to any mechanical breakdowns or malfunctions of Zamboni machine.
- Performed regular maintenance and cleaning of Zamboni machines.
- Conducted routine inspections of Zamboni's to ensure they are running properly.
- Monitored the condition of the ice rink surface before, during, and after each use.
- Tested various parts on the machine regularly to ensure proper functioning.
- Adhered strictly to safety standards while operating machinery in order to prevent accidents.
- Provided guidance and assistance to new operators in learning how to safely operate a Zamboni machine.
- Inspected Zamboni equipment for any potential issues or problems.
- Successfully demonstrated proficiency by conducting daily inspections in the refrigeration room.
- Completed both Basic and Advanced Arena Refrigeration courses offered by ORFA.
House and Pet Sitter
Family, Family friends, acquaintances
Petawawa
01.2015 - 05.2024
- Followed specific instructions from clients regarding how they would like their home cared for while they are away.
- Walked dogs regularly according to client instructions; monitored dog's behavior carefully when outside for signs of aggression towards people or other animals.
- Assisted in training basic commands such as sit, stay, come to all pets in care.
- Cared for special needs animals requiring extra attention due to age or disability.
- Organized and maintained detailed records of pets' dietary needs, medical history, exercise schedules, and other important information.
- Performed light household tasks such as cleaning litter boxes or cages, washing dishes, taking out the trash, watering plants, and sweeping floors.
- Maintained contact with pet owners through regular phone calls and emails regarding the status of their pets' well-being.
- Observed animals for signs of illness or injury; administered first aid as needed; contacted veterinarian immediately if serious injuries occurred.
- Provided loving attention to all animals in care while maintaining a safe environment for them at all times.
- Ensured safety of pets by monitoring their behavior and responding quickly to any signs of distress or illness.
- Checked premises regularly for security purposes; reported suspicious activity immediately.
- Responded quickly to owner inquiries about their pet's condition or behavior when necessary.
- Checked home's windows and doors for secured and locked entry points.
- Turned on lights at dusk and locked first floor doors and windows upon leaving.
- Maintained yard by watering plants and trimming hedges.
- Collected mail and packages for homeowners and stored in secure location.
- Fed, watered, walked and exercised dogs or other pets.
- Completed regular household maintenance and chores.
- Managed the care of indoor plants, including watering, pruning, and ensuring adequate sunlight exposure.
- Maintained security of properties, ensuring doors and windows remained locked and security systems were activated.
- Adapted quickly to different home environments and routines, ensuring a seamless experience for homeowners.
- Implemented energy-saving measures to reduce utility bills during extended absences of homeowners.
Babysitter
Family, Family friends, and Neighbours
Petawawa
01.2006 - 03.2016
- Assisting with meals, snacks, and bedtime routines for the children.
- Engaging in age-appropriate activities like reading stories or playing games.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Completing light housekeeping tasks such as tidying up toys and books.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Maintaining a positive attitude while being patient and understanding with the children.
- Providing a safe environment for children to explore their curiosity and creativity.
- Helping older children with homework assignments as directed by parents.
- Tailoring activities based on the individual needs of each child under care.
- Remaining alert at all times while caring for multiple children simultaneously.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Establishing trust through consistent communication with both parents and kids.
- Responsibly watched children while parents were out.
- Organized various activities, games, crafts and outings to keep children entertained.
- Monitored children's safety and well-being to prevent accidents and falls.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Communicated with parents about daily activities and any concerning behaviors.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
Readig Buddies
Petawawa Public Library
Petawawa
09.2009 - 06.2010
- Encouraged and motivated students to read more often.
- Assessed student performance against established standards and objectives.
- Supported English Language Learners as they learn new words and phrases.
- Coached students on pronunciation, intonation, and fluency techniques.
- Developed strategies for improving vocabulary knowledge.
- Helped students build confidence in their reading abilities.
- Explained unfamiliar terms or concepts when needed by students.
- Maintained open communication with parents regarding their child's progress.
- Tutored struggling readers one-on-one using customized lesson plans.
- Provided guidance to students on how to improve their reading skills.
- Monitored progress of student's literacy skills.
- Read stories aloud to help engage children in the material they are studying.
- Established an enjoyable environment which fosters a love of reading in all participants.
- Recommended supplementary books, software, and other learning materials.
- Motivated students using feedback and encouragement.
- Assisted students of varying skill levels with understanding and excelling in studies.
- Built student self-confidence by working through stages of study concepts and using positive reinforcement techniques.
Girl Guides of Canada
Volunteer
Petawawa
09.2002 - 08.2009
- Managed inventory and supplies to ensure materials were available when needed.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated trustworthiness in handling financial matters.
- Demonstrated expertise in maintaining and protecting merchandise, particularly cookies.
- Demonstrated exceptional customer service skills to ensure positive customer experiences.
- Collaborated on the organization of country-wide and out-of-town excursions.
- Collaborated with teammates to support the achievement of collective goals.
- Safely adhered to established protocols during outdoor excursions and camping expeditions.
- Demonstrated strong commitment to community engagement through volunteer activities.
- Earned several badges through dedication and perseverance over the years.
Education
Some College (No Degree) - Pre-Service Firefighter Education And Training
Algonquin College
Ottawa, ON01-2014
High School Diploma -
General Panet High School
Petawawa, ON06-2012
Skills
- Operational efficiency and safety
- Operations Oversight
- Cost-reduction methods
- Employee supervision and task delegation
- Grounds management
- Emergency Preparedness
- Personnel Oversight
- Employee Hiring
- Performance Evaluation
- Technical knowledge
- Building Maintenance
- Machine Maintenance
- Customer Service
- Team building
- Attention to Detail
- Reliability
- Effective Communication
- Problem-Solving
- Basic maintenance
- Equipment Inspection
- Team Collaboration
- Task Prioritization
- Self Motivation
- Multitasking
- Equipment safety
- Machine Operation
- Monitoring health of plants
- Equipment Maintenance
- Grounds Maintenance
- Heavy Lifting
- Facility maintenance and repair
- Landscape maintenance
- Adaptability and Dependability
- Physical Fitness
- Animal Handling
- Tick Removal
- Animal Training
- Animal Care
- SOP compliance
- CPR Certification
- First Aid
Affiliations
- Cycling(mountain and road biking)
- Horse back riding and training
- Hitching with horses(sleigh and buggy)
- Soccer(indoor and outdoor)
- Hiking
- Swimming
- Kayaking and canoeing
- Gardening
- Playing with my animals
- Snowshoeing and skiing
- Operating ATVs and snowmobiles
- Visiting museums, art galleries, vintage shops
- Exploring nature throughout the province
Accomplishments
- Honor roll in high school (2010-2011)
- Canada cord (highest achievement for Girl Guides Pathfinders 2009)
- MVP for soccer(2010-2011)
- Working for the Town of Petawawa for over 10 years
- Achieving my CIT through ORFA
Certification
- Full G license
- Young worker and new worker training
- First Aid and CPR
- WHIMS
- Smart Serve
- Food handling and safety
- Working at heights
- Propane safety
- CIT Certified
- Basic Arena Refrigeration
- Safe Ice Resurfacer Operator
- Safe Arena Refrigeration Plant Operator
- Ice Maintenance and Equipment Operations
- Leadership Skills for Recreation Professionals
- Legal Awareness I - Supervising in a Recreation Environment
- Ice Making and Painting Technologies
- Advanced Refrigeration Facility Operator
- Grounds Operations and Maintenance
- Stageline trained and certified
Languages
English
Professional
References
References available upon request.
Timeline
House and Pet Sitter
Family, Family friends, acquaintances
01.2015 - 05.2024
Facility Manager/operator
Town of Petawawa
06.2012 - Current
Readig Buddies
Petawawa Public Library
09.2009 - 06.2010
Babysitter
Family, Family friends, and Neighbours
01.2006 - 03.2016
Girl Guides of Canada
Volunteer
09.2002 - 08.2009
Some College (No Degree) - Pre-Service Firefighter Education And Training
Algonquin College
High School Diploma -
General Panet High School
Similar Profiles
Aurora TowerAurora Tower
Gymnastics Coach at Petawawa Gymnast ClubGymnastics Coach at Petawawa Gymnast Club
Mary MiltimoreMary Miltimore
Benefit & Payroll Administrator at Petawawa Centennial Family Health CentreBenefit & Payroll Administrator at Petawawa Centennial Family Health Centre
Ashley Reindel-DolmanAshley Reindel-Dolman
Mental Health - Military Family Navigator at Petawawa Military Family Resource CentreMental Health - Military Family Navigator at Petawawa Military Family Resource Centre
Michael PrevostMichael Prevost
Cashier/ Grocery Attendant at Food BasicsCashier/ Grocery Attendant at Food Basics
Ingrid O'ConnellIngrid O'Connell
Elementary Secretary and Secondary Office Assistant at Renfrew County District School BoardElementary Secretary and Secondary Office Assistant at Renfrew County District School Board