Emily Scarlett

• Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
• Provided patient care by providing assistance with daily living activities and effectively communicating with healthcare team members.
• Educated patients and their families on disease management strategies, promoting long-term health benefits.
• Bathed, changed and fed patients with discomfort, ailments and disabilities to provide extra assistance and care.
• Monitored patient vital signs and Head to Toe assessments, reporting and documenting any changes In Connect Care.
• Demonstrated strong clinical judgment in assessing patient needs, resulting in timely interventions and improved outcomes.
• Managed complex medical conditions with a focus on maintaining patient comfort and dignity
• Worked efficiently under pressure during fast-paced clinical environments, successfully prioritizing tasks based on urgency and importance.
• Developed strong therapeutic relationships with patients through active listening techniques, empathy, patience, and cultural competence, promoting positive client outcomes.
• Promoted infection control practices within the clinical setting through proper hand hygiene techniques and the use of personal protective equipment, ensuring a safe environment for both patients and staff.
• Assisted with patient transfers, observing safety protocols to prevent damage to patient and self.
• Evaluated patient histories, complaints, and current symptoms.
• Assessed Blood Glucose Levels of patients

- Scheduled, rescheduled and cancelled appointments for dental patients.

• Greeted visitors and patients to determine needs, check appointments and direct accordingly.
• Helped patients complete necessary medical forms and documentation.
• Received, recorded and addressed incoming and outgoing communication via telephone and email.
• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
• Carried out front office duties utilizing data entry skills in framework of medical database.
• Organized and maintained patient chart filing system to promote quick data finding for staff.

• Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
• Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces.
• Assessed instruments, equipment and containers to promote cleanliness and proper functioning.
• Wrapped trays, instrument packs and sets.
• Identified parameters and sterilization method required for each item to be sterilized.
• Created safe operating environments for invasive and non-invasive procedures.

• Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
• Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces, using American Dental Association protocols.
• Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
• Wrapped trays, instrument packs and sets.
• Inspected sterile package integrity prior to distribution.
• Collected, prepared, and disposed of medical specimens.

• Responded to inquiries from callers seeking information.
• Scheduled, rescheduled and cancelled appointments for dental patients.
• Helped patients complete necessary medical forms and documentation.
• Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
• Completed patient referrals to other medical specialists.
• Answered telephone calls to offer office information, answer questions and direct calls to staff.
• Organized and maintained patient chart filing system to promote quick data finding for staff.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Oversaw inventory materials monitoring, requisitions and supply re-stocking.

• Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
• Strengthened outreach by coordinating events to maximize marketing initiatives.
• Distributed advertising and marketing collateral to store locations.
• Achieved or surpassed monthly and yearly sales goals on consistent basis.
• Delivered market intelligence, key competitive metrics and product offerings to drive areas of opportunity.
• Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
• Wrote engaging and successful marketing, advertising and website copy.