Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Emily Saniga

Toronto,ON

Summary

Dedicated Restaurant Server with a strong foundation in hospitality and food service. Proven ability to enhance the dining experience through attentive service, clear communication, and a thorough understanding of menu offerings. Skilled in managing high-volume tables, resolving customer inquiries, and maintaining a welcoming atmosphere. Experienced with POS systems and committed to teamwork and exceptional customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front and Back of House Staff Member

Drink Juice Company
08.2023 - Current
  • Attentive in addressing customer needs with personalized service and maintaining a friendly, approachable demeanor.
  • Skilled in managing and resolving complaints effectively, while keeping interactions positive and solution-oriented.
  • Prioritized conveying information accurately to both front-end and back-end teams, ensuring smooth operations and limiting miscommunications.
  • Capable of prioritizing tasks and performing efficiently during high-pressure situations and busy periods.

Server Assistant/Restaurant Hostess

Tabule Middle Eastern Cuisine
06.2022 - 09.2023
  • Managed guest interactions by greeting and seating, ensuring a warm introduction and positive dining experience.
  • Accurately took orders, communicated special requests to the kitchen, and ensured timely meal delivery.
  • Maintained professionalism and efficiency during high-volume shifts, focusing on accuracy and guest satisfaction.
  • Worked with team members to efficiently open and close the dining area, ensuring cleanliness and organization.
  • Collaborated effectively with staff members to ensure seamless operations and resolve issues, maintaining a cooperative and productive work environment.

Kids Camp Counselor

TAC Sports Camps
07.2023 - 08.2023
  • Led diverse programs, including arts and crafts, sports, nature exploration, and team-building exercises, providing a well-rounded and engaging experience for campers.
  • Developed age-appropriate activities to foster creativity, skill development, and self-confidence among participants.
  • Collaborated with counsellors to maintain a positive atmosphere, resolve conflicts, and enforce camp policies effectively.

Kids Camp Counselor

Bayview Glen Day Camp
07.2021 - 08.2021
  • Developed strong verbal and non-verbal communication skills to interact effectively with children, parents, and fellow counselors.
  • Enhanced ability to address and resolve conflicts or challenges quickly and creatively among young children.
  • Ability to adjust plans and strategies based on the needs and dynamics of the group.
  • Cultivated patience and empathy through understanding and responding to the diverse needs and emotions of children.

Education

BBA - Business Management Studies (BMS)

Toronto Metropolitan University
04-2027

Bachelor of Arts - Psychology, Neuroscience And Behaviour

Dalhousie University
Halifax, NS
04-2024

High School Diploma -

Northern Secondary School
Toronto, ON
06-2022

Skills

  • Product presentation
  • Customer service
  • Time Management
  • Adaptability
  • Communication with staff
  • Upsell of product
  • Working under pressure

Accomplishments

  • First Aid & CPR/AED

Certification

  • Ontario High School Scholar

Timeline

Front and Back of House Staff Member

Drink Juice Company
08.2023 - Current

Kids Camp Counselor

TAC Sports Camps
07.2023 - 08.2023

Server Assistant/Restaurant Hostess

Tabule Middle Eastern Cuisine
06.2022 - 09.2023

Kids Camp Counselor

Bayview Glen Day Camp
07.2021 - 08.2021

BBA - Business Management Studies (BMS)

Toronto Metropolitan University

Bachelor of Arts - Psychology, Neuroscience And Behaviour

Dalhousie University

High School Diploma -

Northern Secondary School

Similar Profiles

CREATE PROFILE
Emily Saniga