Summary
Overview
Work History
Education
Skills
Timeline
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Emily Robertson

Sarnia,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Bartender/Server

Chucks Roadhouse
01.2020 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated relationships with regular customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and ready to meet customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.

Hostess

Match Eatery & Public House
05.2019 - 01.2020
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Delivery Driver

On The Dot
04.2018 - 05.2019
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered alcohol/food to customer doorsteps and business offices.
  • Maintained a positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Stock Associate

Toys R Us
11.2015 - 02.2016
  • Maintained effective team member communication.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Blocked and faced products on displays and shelves in accordance with company policy.

Hostess

Swiss Chalet
03.2014 - 03.2015
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Education

Police Studies

Fanshawe College of Applied Arts And Technology
London, ON

High School Diploma -

Northern Collegiate Institute And Vocational School
Sarnia, ON
06.2016

Skills

  • Cash Handling
  • Active Listening
  • Sales Expertise
  • Time Management
  • Critical Thinking

Timeline

Bartender/Server

Chucks Roadhouse
01.2020 - 08.2023

Hostess

Match Eatery & Public House
05.2019 - 01.2020

Delivery Driver

On The Dot
04.2018 - 05.2019

Stock Associate

Toys R Us
11.2015 - 02.2016

Hostess

Swiss Chalet
03.2014 - 03.2015

Police Studies

Fanshawe College of Applied Arts And Technology

High School Diploma -

Northern Collegiate Institute And Vocational School

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Emily Robertson