Emily Rivera
San Jose
Summary
Motivated and reliable worker with experience in customer service, fast-paced environments, and team support. Background in healthcare, food service, and amusement park operations has built strong communication, problem-solving, and people skills. Quick to learn, friendly, and focused on creating a great customer experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member Trainer
Chipotle Grill
02.2025 - Current
- Trained new crew members on operational procedures and safety protocols.
- Assisted in maintaining cleanliness and organization of workstations.
- Supported team in delivering exceptional customer service during peak hours.
- Implemented efficient workflow strategies to enhance productivity among crew members.
Medical Assistant
Pediatrics
08.2025 - 09.2025
- Assisted with patient intake, ensuring accurate collection of medical history and demographic information.
- Supported healthcare providers during examinations, facilitating efficient patient flow and comfort.
- Managed appointment scheduling, optimizing clinic operations and reducing wait times for patients.
- Maintained cleanliness and organization of examination rooms, adhering to safety and hygiene standards.
Ride Operator
California Great America
09.2024 - 01.2025
- Operated amusement rides safely, ensuring compliance with safety protocols and regulations.
- Monitored ride performance, responding promptly to any issues or concerns from guests.
- Assisted guests in boarding and disembarking rides, providing clear instructions for safety.
- Maintained cleanliness and organization of ride areas, enhancing overall guest experience.
Education
High School Diploma -
San Jose High School
San Jose, CA01-2024
GED -
Center of Training Employment
San Jose, CA01-2025
Skills
- Communicated clearly with customers and team members
- Provided excellent customer service in fast-paced settings
- Handled complaints calmly and professionally
- Trained and supported team members effectively
- Followed procedures and paid attention to detail
- Managed time well during busy shifts
- Operated equipment and kept work areas safe
- Built trust and comfort with patients and guests
- Stayed organized and completed tasks on time
- Adapted quickly to different work environments
Certification
- First Aid/CPR Certified
- Certified crew member trainer, chipotle mexican grill - February - current.
Languages
Spanish
Native or Bilingual
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Enjoy hobbies that combine physical activity with outdoor exploration
- Music
- Gym Workouts
- Dancing
Timeline
Medical Assistant
Pediatrics
08.2025 - 09.2025
Crew Member Trainer
Chipotle Grill
02.2025 - Current
Ride Operator
California Great America
09.2024 - 01.2025
High School Diploma -
San Jose High School
GED -
Center of Training Employment
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