Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Reed

Carmichael

Summary

Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Familiar with project management and workflow optimization.

Overview

2
2
years of professional experience

Work History

Team Member

Rebounderz Indoor Trampoline Arena
02.2025 - Current
  • Greeted customers and handled front desk operations, including signing waivers, checking in customers, and promoting memberships
  • Operated the register to process payments and collect cash payment for order totals
  • Hosted private events and birthday parties, ensuring a smooth and low stress environment for both the family and the children alike
  • Supervised the jump areas to enforce safety rules and provide assistance when needed
  • Assisted team in maintaining cleanliness and organization of workspace

Shift Leader

Slice House
01.2024 - 02.2025
  • Supervised front of house staff and delegated tasks throughout the shift
  • Addressed any customer complaints efficiently and corrected any mistakes to ensure a positive customer experience
  • Oversaw opening and closing tasks, including counting registers, following daily procedures, and maintaining a clean environment
  • Manage POS system for online and takeout orders
  • Conducted regular inventory counts for order placements and recommended new product
  • Trained new employees and assisted in the hiring process

Sales Associate

Maurices
08.2023 - 01.2024
  • Maintained organized merchandise displays, improving product visibility and accessibility to customers
  • Led a personalized shopping experience and provided customers with hands on, attentive help
  • provided accurate information about product prices, restocks, and promotions
  • Handled online orders, in-store returns, and POS transactions

Education

High School Diploma -

Del Campo High School
Fair Oaks, CA
06-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Cash handling
  • Computer skills
  • Product knowledge
  • Complaint resolution
  • Upselling techniques
  • Multitasking Abilities

Timeline

Team Member

Rebounderz Indoor Trampoline Arena
02.2025 - Current

Shift Leader

Slice House
01.2024 - 02.2025

Sales Associate

Maurices
08.2023 - 01.2024

High School Diploma -

Del Campo High School

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Emily Reed