Emily Redford
Toronto
Summary
Capable mixologist passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in hospitality establishments.
Overview
6
6
years of professional experience
Work History
Mixologist
Bar Koukla/Trapezi Private Dining
04.2024 - Current
- Increased bar revenue by designing seasonal drink menus that attracted new clientele.
- Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
- Trained new bartenders on mixology techniques, customer service skills, and workplace safety guidelines.
- Maintained expert knowledge of classic cocktails as well as emerging trends in mixology to continually refine skillset.
Veterinary Technician
Dr. Cliff Worldwide Vet
08.2019 - Current
- Traveled to 7 countries providing first aid and surgical care to street animals and wildlife.
- Been solely responsible for the wellbeing and anesthetic care for animals before, during, and after surgery.
- Performed technician skills such as blood draws, catheter placements, subcutaneous and intramuscular injections, and CPR when necessary.
Bartender
Planta Queen
01.2023 - 05.2024
- Served high customer volumes of up to 500 guests during special events, nights, and weekends.
- Responsible for preparing cocktail syrups, juices, and batches from scratch
- Created new daily cleaning protocols to maintain a clean and organized bar space
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender/Server
LOV
10.2019 - 11.2022
- Made drinks for full dining room and patio during brunch, lunch and dinner services with precision and efficiency
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Dipoloma - Drama
Unionville High School
Unionville, Ontario06.2019
Skills
- Passionate
- Hard Working
- Dedicated
- Proactive
- Conflict Minimization
- Relationship Building
- Expert cocktail creation
Awards Certificates
Smart Serve Certification, 08/19, Able to serve alcohol to the public in a professional and safe way
Additional Information - References
Available upon request
Personal Information
Hobbies: Animal Rescue, Physical Theater, Dance, Travel, Kinesiology
Timeline
Mixologist
Bar Koukla/Trapezi Private Dining
04.2024 - Current
Bartender
Planta Queen
01.2023 - 05.2024
Bartender/Server
LOV
10.2019 - 11.2022
Veterinary Technician
Dr. Cliff Worldwide Vet
08.2019 - Current
High School Dipoloma - Drama
Unionville High School
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