Emily Rawlings
Castleton,ON
Summary
Detail-oriented and motivated professional with a background in management and strong communication skills, seeking to leverage experience to contribute effectively as a Lands and Estate Clerk at Alderville First Nations Reservation. Excited to support the community in managing land and estate affairs while upholding cultural values and traditions.
Overview
7
7
years of professional experience
Work History
Supervisor of Operations
Healing House
Alderville, ON
02.2021 - Current
- Provided consultation and customer service to address a range of medical concerns.
- Provided training and guidance to team members on operational procedures and best practices.
- Fostered positive community relations with surrounding Alderville businesses.
- Operated POS system and executed daily data entry.
Manager
Totem Pole
Alderville, ON
01.2019 - 07.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the business.
- Created effective marketing and customer loyalty strategies to bolster sales
Manager
Mucho Burrito
Cobourg, ON
02.2017 - 07.2019
- Trained employees on additional job positions to maintain coverage of roles.
- Monitored staff performance and addressed issues.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Carried a positive approach to management and helped foster a healthy work environment
Education
High School Diploma -
St Mary
Cobourg06-2017
Skills
- Recruitment, Hiring, and Staff Evaluation
- Office Management and Administrative Management
- Excellent Interpersonal Skills and Written Communication
- Proficiency With Excel, Powerpoint, Outlook, Access
- Adaptable and Eager To Face Challenges and Engage In Learning New Skills
Timeline
Supervisor of Operations
Healing House
02.2021 - Current
Manager
Totem Pole
01.2019 - 07.2022
Manager
Mucho Burrito
02.2017 - 07.2019
High School Diploma -
St Mary
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