Emily Ramos
Canal Flats ,BC
Summary
Dynamic professional with experience as Front of House Manager at Su Casa Mexican Kitchen, excelling in customer service and team collaboration. Proven ability to enhance operational efficiency and maintain compliance with health regulations. Skilled in problem solving and project management, fostering a positive environment that promotes teamwork and safety.
Overview
4
4
years of professional experience
Work History
Sunday School Volunteer
Windermere Alliance Church
Invermere, British Columbia
01.2023 - Current
- Participated in special events such as field trips or holiday celebrations.
- Facilitated group discussions and activities related to the lesson plan.
- Assisted with crafts and other hands-on activities for younger students.
- Helped maintain a safe and orderly learning environment.
- Maintained cleanliness of the camp grounds by picking up trash around the area.
- Assisted in the preparation of camp activities and materials for campers.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Front of House Manager
Su Casa Mexican Kitchenn
Fairmont Hot Springs, British Columbia
06.2021 - Current
- Ensured that all front-of-house operations ran smoothly and efficiently.
- Processed payments from customers using various payment methods.
- Promoted a positive work environment by encouraging collaboration among team members.
- Responsible for ordering supplies necessary for front-of-house operations.
- Assisted with training new staff members on proper customer service techniques.
- Maintained cash registers throughout shift and ensured accuracy of transactions.
- Ensured compliance with health department regulations regarding sanitation and safety standards.
- Performed daily opening and closing duties such as setting up registers, counting money.
Education
Associate of Science - Biology
Selkirk College
Castlegar, BC04-2028
High School Diploma -
David Thomson Secondary School
Invermere, BC06-2024
Skills
- Problem solving
- Safe sanctuary guidelines
- Customer service
- Team collaboration
- Project management
- Time management
Languages
Spanish
Professional
French
Elementary
Affiliations
- I enjoy witting poetry
- Reading novels is a fun for me
- I love to ski and train in park
Timeline
Sunday School Volunteer
Windermere Alliance Church
01.2023 - Current
Front of House Manager
Su Casa Mexican Kitchenn
06.2021 - Current
Associate of Science - Biology
Selkirk College
High School Diploma -
David Thomson Secondary School