Emily Power
Mississauga,Canada
Summary
Dependable student with a strong work ethic and proven customer service skills. Seeking position to leverage abilities in a dynamic environment. Demonstrated commitment to excellence through academic achievements and extracurricular involvement.
Overview
8
8
years of professional experience
Work History
Sales Associate
Golf Town
09.2022 - Current
- Greeted customers when entering and leaving the store.
- Cashed out customers, able to handle bills and coins.
- Hung or folded clothing to go onto the floor to sale.
- Enthusiastic and professional when interacting with customers cashing out or helping them.
Customer Service
Trican Corporation
05.2025 - 08.2025
- Welcome and assist customers when arriving in the office, providing a friendly, professional first impression.
- Placed and processed customers' orders in a timely manner.
- Answered incoming phone calls, answered questions, and directed inquiries when needed.
Timekeeper
Erindale Hockey Association
04.2018 - 04.2025
- Accurately recorded score, time, and statistics following league regulations.
- Operation of electronic scoreboard.
- Informed supervisor of any malfunctions of time keeping equipment.
- Provided recap of the game for management.
Assistant coach
Erindale Hockey Association
07.2021 - 09.2021
- Energetic and professional demeanor when interacting with children and parents.
- Organized skill development drills for participants.
- Assisted with supervision to ensure safety of players.
Hair Loom Salon
07.2021 - 09.2021
- Maintained cleanliness and sanitization of the salon and equipment.
- Greeted clients upon arrival.
- Monitored stock of supplies and replenished when needed.
Education
Bachelor of Science - Kinesiology program
University of Guelph-Humber
Toronto, ON04-2027
Skills
- Customer engagement
- Effective communication
- Team building
- Efficient time management
- Problem solving
- Effective listening skills
- Team collaboration
- Client relationship management
Accomplishments
- Hockey Trainer Certificate Program, 09/01/20
- Mental Health First Aid, 04/01/25
- CPR- C + AED, 09/01/25
Timeline
Customer Service
Trican Corporation
05.2025 - 08.2025
Sales Associate
Golf Town
09.2022 - Current
Assistant coach
Erindale Hockey Association
07.2021 - 09.2021
Hair Loom Salon
07.2021 - 09.2021
Timekeeper
Erindale Hockey Association
04.2018 - 04.2025
Bachelor of Science - Kinesiology program
University of Guelph-Humber
Volunteer Experience
- IP Festivals, Erindale Hockey Association, 04/01/18, 09/01/24, Assisted in organizing materials for the event and providing customer service to attendees., Delivered awards to receiving recipients., Prepared beverages and snacks while maintaining proper sanitization of the station.
- Assistant Coach, Erindale Hockey Association, 07/01/21, 09/01/21, Energetic and professional demeanor when interacting with children and parents., Organized skill development drills for participants., Assisted with supervision to ensure safety of players.
- Salon Assistant, Hair Loom Salon, 07/01/21, 09/01/21, Maintained cleanliness and sanitization of the salon and equipment., Greeted clients upon arrival., Monitored stock of supplies and replenished when