Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Pochatko

Grass Valley

Summary

Dynamic and results-driven professional with a friendly demeanor and strong problem-solving skills, honed at Walmart. Proven track record in customer service and teamwork, adept at fostering relationships to drive repeat business. Recognized for maintaining high standards in fast-paced environments while ensuring compliance with safety regulations.

Overview

5
5
years of professional experience

Work History

Cooler Kid

Station House
03.2023 - 08.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Packer

Harry and David
03.2021 - 12.2022
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Complied with safety, health, and environmental regulations as prescribed by law.

Sales Associate

Walmart
01.2019 - 06.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Drive Thru Worker

Carl’s Jr.
03.2018 - 12.2020
  • Resolved customer complaints promptly, demonstrating empathy and understanding in addressing their concerns.
  • Managed drive-thru queue efficiently, directing traffic flow as needed to minimize wait times and ensure a smooth customer experience.
  • Promoted upselling opportunities to increase overall revenue while catering to customer needs.
  • Participated in team meetings and training sessions to stay current on best practices for providing exceptional service in the drive-thru environment.

Education

Eagle Point High
Eagle Point, OR
06.2021

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

Cooler Kid

Station House
03.2023 - 08.2023

Packer

Harry and David
03.2021 - 12.2022

Sales Associate

Walmart
01.2019 - 06.2021

Drive Thru Worker

Carl’s Jr.
03.2018 - 12.2020

Eagle Point High
Emily Pochatko