Emily Place
Livermore
Summary
Dedicated professional with strong customer service and communication skills. Experienced in appointment scheduling and cash handling. Committed to enhancing customer experiences and fostering team collaboration.
Dedicated Wait Staff Member producing menu items to desired specifications for residents. Promotes positive guest experiences with well-explained meal suggestions. Excellent problem-solving skills to work within constantly changing environment.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Front Desk Receptionist
Emerald Tattoo
Elk Grove
01.2025 - 10.2025
- Greeted clients warmly and provided information about tattoo services.
- Managed appointment scheduling for artists and ensured efficient calendar organization.
- Handled customer inquiries and resolved issues professionally and promptly.
- Processed payments and managed cash transactions accurately and securely.
- Assisted artists by preparing necessary supplies for tattoo sessions.
- Conducted telephone communications to confirm appointments and follow-up reminders.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Waitress
YardHouse Darden Restaurants
Sacramento
05.2024 - 11.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Took orders accurately and communicated them to the kitchen staff.
- Delivered food and beverages to tables promptly and courteously.
- Assisted with menu recommendations based on customer preferences.
- Collaborated with team members to enhance overall guest experience.
- Handled cash transactions and processed payments efficiently.
Retail Sales Associate
Goodwill Store
Sacramento
01.2023 - 09.2023
- Assisted customers in locating merchandise and provided product information.
- Organized and maintained store displays to enhance visual appeal.
- Processed transactions accurately using point-of-sale systems.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Education
Luther Burbank
Sacramento, CASkills
- Appointment scheduling
- Customer service
- Cash handling
- Point-of-sale systems
- Team collaboration
- Sales techniques
- Inventory management
- Telephone communication
- Attention to detail
- Problem solving
- Effective communication
- Organizational skills
- Phone etiquette
- Word processing
- Problem-solving skills
- Listening skills
- Mail handling
- Oral and writing communication
- Fluent in ASL
Timeline
Front Desk Receptionist
Emerald Tattoo
01.2025 - 10.2025
Waitress
YardHouse Darden Restaurants
05.2024 - 11.2024
Retail Sales Associate
Goodwill Store
01.2023 - 09.2023
Luther Burbank