Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Place

Sacramento

Summary

Well-versed in finding materials, removing deprecated sources, and cataloging new collections. Successful at building rapport with patrons and accomplishing simultaneous tasks. Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

3
3
years of professional experience

Work History

Librarian

Sacramento City College
Sacramento
02.2024 - 01.2025
  • Researched questions and concerns from customers and provided detailed responses.
  • Oversaw operation of closed-circuit security system and provided necessary support to protect personnel and physical assets.
  • Implemented an automated library system, streamlining check-out processes and inventory management.
  • Conducted library tours to introduce patrons to resources available in the library.
  • Cleaned and repaired damaged books and library resource materials.
  • Used physical books, internal databases and online resources to help patrons with diverse questions.
  • Ran cables, arranged speakers and managed projectors for diverse event requirements.
  • Negotiated with vendors for the acquisition of library materials, securing cost-effective deals.

Receptionist

At Home Services, Heating & Cooling
Sacramento
01.2022 - 04.2023
  • Greeted visitors and provided them with assistance.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Scheduled and confirmed appointments.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Transcribed tapes and notes from meetings into prescribed formats.
  • Kept updated records of office expenses and costs, assisting with budget tracking.

Education

High School Diploma -

Accelerated Academy
Sacramento, CA
06-2021

Skills

  • Scheduling
  • Team collaboration
  • Conflict resolution
  • Skilled researcher
  • Organizational skills
  • Collection analysis
  • Customer service
  • Appointment scheduling
  • Document management
  • Database management
  • Information retrieval
  • Attention to detail

Timeline

Librarian

Sacramento City College
02.2024 - 01.2025

Receptionist

At Home Services, Heating & Cooling
01.2022 - 04.2023

High School Diploma -

Accelerated Academy
Emily Place