Summary
Overview
Work History
Education
Skills
Timeline
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Emily Peirano

Simi Valley

Summary

Experienced with counseling individuals struggling with substance abuse to foster recovery and resilience. Utilizes evidence-based techniques to create personalized treatment plans. Strong understanding of addiction psychology and proven ability to manage crises effectively.

Overview

7
7
years of professional experience

Work History

Substance Abuse Counselor

Northeast Valley Health
06.2022 - Current
  • Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
  • Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
  • Developed individual treatment goals based on history and diagnosis.
  • Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Kept accurate and detailed records to track and document client progress.

Front Desk Supervisor

A2z Health Massage Schools
06.2021 - 02.2022
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
  • Communicated regularly with management on front desk performance, identifying areas for improvement or growth opportunities.
  • Streamlined check-in and check-out processes for improved guest experience and reduced waiting times.

Restaurant Supervisor

Black and Blue/EMC
05.2018 - 02.2020
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Hired, trained and mentored staff to meet and exceed high quality standards.
  • Provided ongoing coaching for employees, nurturing professional growth opportunities within the organization.

Shipping and Receiving Assistant

TriMed
11.2017 - 04.2018
  • Optimized warehouse space utilization by rearranging storage areas according to product size, weight, and demand frequency patterns.
  • Trained new team members in company procedures, enhancing overall department performance through knowledge sharing.
  • Managed incoming shipments, ensuring accurate inventory control and timely processing of goods.
  • Ensured proper packaging and labeling of outgoing shipments, reducing damage claims and improving customer satisfaction.

Education

High School Diploma -

West Ranch High School
Valencia, CA
06-2017

Skills

  • Client confidentiality
  • Case management
  • Team coordination
  • Clinical documentation
  • Hospitality
  • Goal setting
  • Staff training
  • Life skills training
  • Service quality
  • 12-step programs
  • Conflict resolution
  • Customer service

Timeline

Substance Abuse Counselor

Northeast Valley Health
06.2022 - Current

Front Desk Supervisor

A2z Health Massage Schools
06.2021 - 02.2022

Restaurant Supervisor

Black and Blue/EMC
05.2018 - 02.2020

Shipping and Receiving Assistant

TriMed
11.2017 - 04.2018

High School Diploma -

West Ranch High School

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Emily Peirano