Emily Patterson
Palo Alto
Summary
Dynamic leader with extensive experience in child supervision and activity planning, demonstrated during roles at The City of Palo Alto. Excelled in managing diverse camper needs and mentoring staff, showcasing strong attention to detail and role modeling. Proficient in CPR/AED and first aid, ensuring safety and fostering a positive, achievement-oriented environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Summer Camp Site Director
The City of Palo Alto
06.2024 - 08.2024
- Managed Staff and Counselors in Training, giving multiple evaluations.
- Managed camper information, including allergies, arguments, and attendance.
- Spoke with parents regarding both good and bad behavior, working together to find a solution.
- Dealt with incidents including fights, potty accidents, missing children, and homesickness.
- Worked with kids with autism, ADHD, and OCD, as well as non-English speaking children.
- Planned activities around supplies and opinions of campers.
Front Desk Staff Member
Winter Lodge
10.2022 - 04.2024
- Rapidly check in lesson skaters and public session skaters.
- Efficiently clean the facility in between sessions.
- Collect payment from parties, ensuring that their party went well.
- Watch the ice in preparation for an injury and reacted according to.
- Managed phone lines effectively, directing calls appropriately and minimizing wait times for callers.
- Enforced policies and procedures to increase efficiency.
- Trained new staff members in customer service techniques and rink operations.
Summer Camp Counselor
The City of Palo Alto
06.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Organized and guided group activities by leading, coaching, and participating with campers.
Education
Bachelor of Science - Human Physiology
University of Iowa
Iowa City, IA05-2028
High School Diploma -
Henry M. Gunn
Palo Alto05-2024
Skills
- Child supervision
- Role modeling
- Activity planning
- Attention to detail
- Safety guidelines
- CPR and AED
Certification
- First Aid Certification
- CPR/AED Certification
Timeline
Summer Camp Site Director
The City of Palo Alto
06.2024 - 08.2024
Summer Camp Counselor
The City of Palo Alto
06.2023 - 08.2023
Front Desk Staff Member
Winter Lodge
10.2022 - 04.2024
- First Aid Certification
- CPR/AED Certification
Bachelor of Science - Human Physiology
University of Iowa
High School Diploma -
Henry M. Gunn
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