Emily Ouellet
Toronto,Ontario
Summary
Determined, hard working, and self-motivated new graduate with the proven ability to adapt to high-stress environments and is open to learning. Effectively uses interpersonal skills to foster therapeutic relationships to promote positive patient outcomes.
Overview
6
6
years of professional experience
Work History
Camp Counselor
Parks and Recreation, City of Toronto
2023.06 - Current
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Pool Manager
Parks and Recreation, City of Toronto
Toronto , Ontario
2022.12 - Current
- Communicated with customers to convey information about events or activities.
- Resolved customer complaints regarding worker performance or services rendered.
- Delegated work to staff, setting priorities and goals.
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
- Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
- Filled out incident and accident reports and submitted to supervisor.
Swim Instructor
Parks and Recreation, City of Toronto
Toronto , Ontario
2019.04 - Current
- Instructed participants of all ages in proper stroke techniques to encourage self-reliant swimming.
- Created strategies to help meet needs of mentally and physically challenged swimmers.
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
- Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
- Monitored class participants for appropriate techniques to prevent injuries.
Lifeguard
Parks and Recreation, City of Toronto
2018.10 - Current
- Administered first aid and CPR in response to life-threatening situations.
- Identified emergency situations or potential drownings and entered water for lifesaving measures.
- Collaborated closely with team to identify issues and quickest methods for remediation.
- Reminded patrons to walk carefully and avoid running around or near pool edges, and maintained neat pool areas to prevent falls.
- Patrolled to identify anyone needing assistance and offered immediate care.
Education
Bachelor of Science in Nursing -
Toronto Metropolitain University
Toronto, ON2024-06
Skills
- Adaptable in stressful situations
- Effective Communicator
- Leadership and initiative
- Critical thinking skills
- Avid team player
- BLS Certificate
- First Aid and CPR C
- Supporting Older Adults Living with Mental Illness Training
- First Aid Opioid Poisoning Training
References
References available upon request.
Timeline
Camp Counselor
Parks and Recreation, City of Toronto
2023.06 - Current
Pool Manager
Parks and Recreation, City of Toronto
2022.12 - Current
Swim Instructor
Parks and Recreation, City of Toronto
2019.04 - Current
Lifeguard
Parks and Recreation, City of Toronto
2018.10 - Current
Bachelor of Science in Nursing -
Toronto Metropolitain University
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