Emily Olicia
Oshawa,ON
Overview
8
8
years of professional experience
Work History
Softgoods Associate
Giant Tiger
Guelph, ON
04.2022 - Current
- Processed and displayed merchandise, while maintaining tidy and organized sales floor.
- Answered customer questions about products, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
- Greeted customers and offered assistance for increased customer satisfaction.
- Trained on POS before being assigned to current department, practiced proper money handling protocol, and endorsed store member rewards to customers.
Student Athletic Therapist
University Of Guelph Athletics
Guelph, ON
09.2023 - 02.2024
- Collaborated with coaching staff to create tailored injury prevention strategies for each athlete.
- Planned and carried out individually designed programs of physical treatment to maintain, improve or restore physical functioning and alleviate pain.
- Provided exceptional support to injured athletes by addressing both physical and emotional needs during their recovery process.
- Facilitated return-to-play evaluations ensuring safe transition back into competitive activities.
- Developed strong rapport with 17 student-athletes, establishing trust and enabling more effective therapy sessions.
Student Ambassador
Monsignor John Pereyma
Oshawa, ON
09.2019 - 06.2021
- Increased student engagement by organizing and leading tours for prospective students and their families.
- Enhanced school reputation by representing the institution at various events, including open houses and fairs.
- Improved communication between students and staff by serving as a liaison to address concerns and provide feedback.
- Strengthened the sense of community at school by organizing social events and activities for fellow students.
Kiosk Attendant
The Mikey Network
Toronto, ON
06.2016 - 06.2017
- Handled high-volume periods effectively by multitasking and prioritizing duties under pressure while maintaining excellent customer service standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Contributed to positive team dynamics through active communication, collaboration, and support of fellow employees.
Education
Bachelor of Biological Science - Human Kinetics
University of Guelph
Guelph, ON06.2025
High School Diploma -
Monsignor John Pereyma Catholic Secondary School
Oshawa, ON06.2021
Skills
- Canadian Red Cross First Aid CPR/AED Certified
- Patient Management
- Adaptable and Flexible
- Customer Assistance
- Student Engagement
- Team Cooperation
- Product Knowledge
Timeline
Student Athletic Therapist
University Of Guelph Athletics
09.2023 - 02.2024
Softgoods Associate
Giant Tiger
04.2022 - Current
Student Ambassador
Monsignor John Pereyma
09.2019 - 06.2021
Kiosk Attendant
The Mikey Network
06.2016 - 06.2017
Bachelor of Biological Science - Human Kinetics
University of Guelph
High School Diploma -
Monsignor John Pereyma Catholic Secondary School