Emily Olicia
Oshawa,ON
Overview
8
8
years of professional experience
Work History
Softgoods Associate
Giant Tiger
04.2022 - Current
- Processed and displayed merchandise, while maintaining tidy and organized sales floor.
- Answered customer questions about products, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
- Greeted customers and offered assistance for increased customer satisfaction.
- Trained on POS before being assigned to current department, practiced proper money handling protocol, and endorsed store member rewards to customers.
Student Athletic Therapist
University Of Guelph Athletics
09.2023 - 02.2024
- Collaborated with coaching staff to create tailored injury prevention strategies for each athlete.
- Planned and carried out individually designed programs of physical treatment to maintain, improve or restore physical functioning and alleviate pain.
- Provided exceptional support to injured athletes by addressing both physical and emotional needs during their recovery process.
- Facilitated return-to-play evaluations ensuring safe transition back into competitive activities.
- Developed strong rapport with 17 student-athletes, establishing trust and enabling more effective therapy sessions.
Student Ambassador
Monsignor John Pereyma
09.2019 - 06.2021
- Increased student engagement by organizing and leading tours for prospective students and their families.
- Enhanced school reputation by representing the institution at various events, including open houses and fairs.
- Improved communication between students and staff by serving as a liaison to address concerns and provide feedback.
- Strengthened the sense of community at school by organizing social events and activities for fellow students.
Kiosk Attendant
The Mikey Network
06.2016 - 06.2017
- Handled high-volume periods effectively by multitasking and prioritizing duties under pressure while maintaining excellent customer service standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Contributed to positive team dynamics through active communication, collaboration, and support of fellow employees.
Education
Bachelor of Biological Science - Human Kinetics
University of Guelph
Guelph, ON06.2025
High School Diploma -
Monsignor John Pereyma Catholic Secondary School
Oshawa, ON06.2021
Skills
- Canadian Red Cross First Aid CPR/AED Certified
- Patient Management
- Adaptable and Flexible
- Customer Assistance
- Student Engagement
- Team Cooperation
- Product Knowledge
Timeline
Student Athletic Therapist
University Of Guelph Athletics
09.2023 - 02.2024
Softgoods Associate
Giant Tiger
04.2022 - Current
Student Ambassador
Monsignor John Pereyma
09.2019 - 06.2021
Kiosk Attendant
The Mikey Network
06.2016 - 06.2017
Bachelor of Biological Science - Human Kinetics
University of Guelph
High School Diploma -
Monsignor John Pereyma Catholic Secondary School