Emily Nicholson
Summary
Staff member with a proven track record at Bracebridge Soccer Club, excelling in customer service and strategic collaboration. Skilled in multitasking and organization, enhanced community outreach through a successful volunteer program, fostering engagement and improving public image. Great at decision-making and clear communication, I thrive in fast-paced environments from previous job opportunity's.
Dependable and has strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong time management critical thinking skills.
Overview
3
3
years of professional experience
Work History
Soccer Coordinator
Bracebridge Soccer Club
05.2025 - Current
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Spearheaded volunteer program that expanded organization's community outreach, enhancing its public image and engagement.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Crew Member
McDonald's
02.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Bookkeeper
Terence Marine
01.2025 - 06.2025
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Established QuickBooks accounting system to reflect accurate financial records.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
Expeditor and Customer Service
Santa's Village Park
04.2022 - 10.2022
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
No Degree -
Bracebridge Muskoka Lakes Secondary School
Bracebridge, ON06-2026
Skills
- Multitasking and organization
- Customer service
- Decision-making
- Report writing
- Clear Communication
- Teamwork
- Staying calm in stressful situations
- Organized
- Efficient
Timeline
Soccer Coordinator
Bracebridge Soccer Club
05.2025 - Current
Bookkeeper
Terence Marine
01.2025 - 06.2025
Crew Member
McDonald's
02.2023 - Current
Expeditor and Customer Service
Santa's Village Park
04.2022 - 10.2022
No Degree -
Bracebridge Muskoka Lakes Secondary School
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