Emily Neri
Santa Ana
Summary
Dedicated Dog Groomer experienced in ensuring safety and comfort while grooming various breeds. Built strong relationships with clients, resulting in repeat business and positive reviews, while effectively managing difficult dogs and maintaining high cleanliness standards. Adapted to fast-paced environments and consistently delivered quality results under pressure, leveraging strong organizational and time management skills.
Overview
6
6
years of professional experience
Work History
Professional Dog Groomer
Barkbus
Irvine
08.2025 - Current
- Groomed various dog breeds, ensuring safety and comfort for each animal.
- Mentored junior groomers, enhancing their skills in advanced techniques and grooming standards.
- Educated pet owners on grooming best practices, promoting better dog care and hygiene.
- Maintained grooming tools and equipment for optimal performance
- Drove to multiple homes daily to provide grooming services.
- Performed grooming tasks independently while collaborating with team members.
Dog Groomer
Pet Strands Grooming
Tustin
07.2024 - 07.2026
- Researched new trends in dog grooming industry to stay up-to-date on best practices.
- Maintained cleanliness of work areas by sanitizing equipment after each use.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Examined animals for signs of injury or illness, documenting symptoms for veterinarian follow-up.
- Provided daily care for pets while owners were away, ensuring their needs were met.
- Completed owner paperwork and obtained information regarding possible allergies, potential aggressive behavior, preferred food type and owner contact details.
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
- Ordered additional supplies to maintain adequate stock levels.
Dog Groomer
Petsmart
Santa Ana
10.2020 - 06.2024
- Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
- Educated customers on dog nutrition habits, enhancing pet health and client satisfaction.
- Cultivated strong client relationships, fostering loyalty and encouraging repeat business.
- Advised customers on appropriate shampoos, conditioners, colognes, and other products for their pets' needs.
- Developed positive relationships with clients to ensure repeat business opportunities.
- Assisted in resolving any customer complaints or concerns efficiently and professionally.
- Ensured safety of animals at all times by following established safety protocols.
- Resolved customer complaints and concerns promptly, improving service quality and customer trust.
- Collaborated effectively with team members to achieve common goals. with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Tustin High School
Tustin, CASkills
- Grooming Techniques
- Animal Handling
- Pet Wellness
- Grooming techniques
- Time Management
- Bilingual proficiency
- Communication skills
Timeline
Professional Dog Groomer
Barkbus
08.2025 - Current
Dog Groomer
Pet Strands Grooming
07.2024 - 07.2026
Dog Groomer
Petsmart
10.2020 - 06.2024
High School Diploma -
Tustin High School