Emily Murphy
Westminster
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
31
31
years of professional experience
Work History
District Manager
CMCS Juice- Jamba Juice
08.2008 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Cultivated strong relationships with store managers, offering guidance and support to achieve their targets.
General Manager
Starbucks
03.2005 - 07.2008
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
Service Deli Manager
Albertsons
07.1993 - 03.2005
- Improved customer satisfaction by providing exceptional service and maintaining a clean, well-stocked deli area.
- Streamlined ordering processes to optimize product selection, quality, and costeffectiveness.
- Conducted regular safety inspections of equipment and workspaces, maintaining compliance with health department regulations.
- Maintained a high level of product knowledge, enabling staff to provide accurate information and recommendations to customers.
- Ensured timely completion of all tasks related to food production, packaging, labeling, rotation, sanitation, and presentation within the service deli area.
- Created visually appealing displays that showcased featured items, resulting in increased sales of specialty products.
- Managed inventory levels for optimal freshness and product availability, reducing waste and spoilage.
Education
High School Diploma -
Marina High School
Huntington Beach, CA06.1992
Skills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Training and coaching
- Attention to Detail
- Operations Management
- Multi-unit management
- Leadership Development
- Policies and Procedures
- Client Relationship Building
Timeline
District Manager
CMCS Juice- Jamba Juice
08.2008 - Current
General Manager
Starbucks
03.2005 - 07.2008
Service Deli Manager
Albertsons
07.1993 - 03.2005
High School Diploma -
Marina High School
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