Emily Moynes
Hamilton,ON
Summary
Driven by creativity and innovation, I excelled at L'Oreal Canada, enhancing client satisfaction and consistently exceeding sales quotas. My expertise in marketing knowledge and exceptional communication fostered significant relationships, leading to increased loyalty and repeat business. Skilled in multitasking and teamwork, I achieved top performer status through strategic sales plans and effective collaboration. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
37
37
years of professional experience
Work History
Home Stager
Founder / Owner Elite Staging House
02.2016 - Current
- Enhanced property appeal by strategically arranging furniture, artwork, and accessories.
- Received consistent positive feedback from clients on completed projects, leading to increased referral business opportunities.
- Managed project timelines effectively, ensuring timely completion of all home staging tasks.
- Stayed current on industry trends to provide innovative staging solutions that met client expectations and market demands.
- Facilitated smooth communication between team members, fostering a positive work atmosphere that supported collaboration and productivity.
- Developed strong relationships with vendors for efficient procurement of furniture and decorative pieces at discounted prices.
- Provided exceptional customer service to clients, addressing concerns promptly and professionally.
- Collaborated with real estate agents for successful home sales through optimal staging techniques.
- Participated in ongoing professional development opportunities to maintain expertise in the home staging field.
- Conducted consultations with clients, providing personalized recommendations to improve their property''s marketability.
Client Relations Executive
SHIELD PERFORMANCE Co- Founder / Owner
04.2016 - 10.2022
- Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
- Implemented effective communication strategies for better understanding of client needs and requirements.
- Presented contracts to clients, answered questions and obtained signatures.
- Negotiated contracts with clients that maximized value for both parties involved in the agreement process.
- Developed relationships with executives to generate ideas and pursue opportunities.
- Established long-term relationships with clients, leading to increased loyalty and repeat business.
Sales Representative
L'Oreal Canada ( Various Divisions)
02.1988 - 08.2008
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Developed strong rapport with customers and created positive impression of business.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
College Diploma - Cosmetology Studies
Seneca College of Applied Arts And Technology
North York, ON05.1985
Skills
- Client Communication
- Creativity and Innovation
- Marketing knowledge
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Multitasking
- Excellent Communication
- Reliability
- Organizational Skills
- Relationship Building
- Self Motivation
Accomplishments
Since my departure from L'Oreal in 2008 (company was Cosmair when I began my employment in 1988) I have started and successfully run multiple Business's.
I co founded an Athletic training facility (SHIELD Performance) which I have recently sold.
I am currently running Elite Staging House where I work with Realtors to ensure property owners capitalize on their ROI.
In 2021, I opened a luxury Dog Grooming Business, Taylor'd Paws which is now being managed by my daughter, while I look after the back end of the business.
After my divorce in 2016 I wrote and published a book in order to help others navigate the world of Divorce.
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
French
Limited Working
Spanish
Full Professional
Timeline
Client Relations Executive
SHIELD PERFORMANCE Co- Founder / Owner
04.2016 - 10.2022
Home Stager
Founder / Owner Elite Staging House
02.2016 - Current
Sales Representative
L'Oreal Canada ( Various Divisions)
02.1988 - 08.2008
College Diploma - Cosmetology Studies
Seneca College of Applied Arts And Technology
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