Emily Moreno
Gridley
Overview
15
15
years of professional experience
Work History
General Manager
Round Table Pizza
04.2010 - Current
- Directed daily operations, ensuring efficiency and alignment with company goals.
- Managed staff schedules, optimizing resource allocation and workflow efficiency.
- Led team meetings to communicate objectives and foster collaboration among departments.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash
- Reported issues to higher management with great detail.
- Cash handling
- Deliveries
- Inventory Control
- Training
Bakery Manager
SAVMOR Foods
12.2021 - 04.2022
- Oversaw daily bakery operations to ensure product quality and customer satisfaction.
- Trained staff on proper baking techniques and safety protocols.
- Managed inventory levels and conducted regular stock assessments.
- Resolved customer complaints promptly, fostering a positive shopping experience.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
School Sub
Gridley Unified School District
09.2018 - 06.2019
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Custodian
- Secretary
- Cafeteria server / food prep
- Aid
Education
High School Diploma -
Gridley Highschool
Gridley 06-2008
Skills
- Leadership and team building
- Problem resolution
- Team player
- Goal setting
- Employee scheduling
- Labor cost controls
Languages
Spanish
Native or Bilingual
Timeline
Bakery Manager
SAVMOR Foods
12.2021 - 04.2022
School Sub
Gridley Unified School District
09.2018 - 06.2019
General Manager
Round Table Pizza
04.2010 - Current
High School Diploma -
Gridley Highschool