Emily Morales
Santa Barbara
Summary
First-Generation Latina College Graduate from the University of California, Santa Barbara with a B.A. in Sociology and a minor in Applied Psychology. Experienced in volunteer work with the community in Santa Barbara and back home in the San Fernando Valley. An efficient leader and planner for student led organizations, and excited to broaden my skills for different nonprofits. Eager to give back to the communities that show so much life, culture, and community. Personable and adaptable individual with a heart for exceptional customer service, offering a friendly and professional demeanor. Ready to learn and excel in future endeavors!
Overview
1
1
year of professional experience
Work History
Server
Shalhoob
02.2025 - Current
- Working as a FOH server that takes care of customers both at the bar and tables.
- Provide and serve beverages, make mixed cocktails, and tend to clients at the bar.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Ensuring that all customers continue to have a fine dine in experience, covering all tables and those at the bar.
Volunteer
El Congreso
11.2024 - 06.2025
- Student-led cultural, social, and activist collective organization on campus
- Volunteered for the annual Latine College Day hosted at UCSB. A conference that is held every April, welcoming high school students from the tri county to experience the campus, receiving resources and information about achieving a higher education. We as an organization work to raise 30k to provide transportation, food, music, and shirts/bags for the students.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Made baked goods for fundraisers and potluck events.
- Aided in community organizing and attending marches and protests, advocating for civil and human rights.
- Organizing rallies and resistance on campus, list of demands against the Chancellor.
- Collaborating with other organizations in creating grassroots leadership and resistance against the inequalities and injustices on and off campus.
Volunteer
School on Wheels
09.2024 - 06.2025
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Attended workshops at a transition house where I assisted in creating activities for the kids, spending time with the children and learning how to make seasonal crafts.
- Tutored underserved children in the school district that are housed in shelters, or community centers.
- Represented organization positively and professionally while providing community with much-needed services.
People & Culture Project Coordinator
Springboard Hospitality
05.2024 - 08.2024
- Coordinated healthfair, bringing in different vendors.
- Contributed to the overall success of organizational change initiatives through effective communication, collaboration with stakeholders, and change projects.
- Enhanced employee engagement by implementing innovative People and Culture initiatives and programs.
- Supported with handling paperwork, managing schedules and maintaining records.
- Identifying issues that may arise during different project/events and helping to resolve them.
Education
Bachelor of Arts - Sociology
University of California, Santa Barbara
Santa Barbara, CA06-2025
Skills
- Energetic customer service
- Excellent memory for faces and preferences of regular customers
- Ability to work efficiently in a fast-paced environment
- Flexibility in multiple tasks
- Strong conflict resolution and problem-solving abilities
- Leadership and Planning
- Interpersonal Communication
- Bilingual - Spanish Native Speaker
- Labor laws
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Server
Shalhoob
02.2025 - Current
Volunteer
El Congreso
11.2024 - 06.2025
Volunteer
School on Wheels
09.2024 - 06.2025
People & Culture Project Coordinator
Springboard Hospitality
05.2024 - 08.2024
Bachelor of Arts - Sociology
University of California, Santa Barbara
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