Emily Meza
Los Angeles
Summary
Upbeat and energetic with hospitality and retail knowledge. Responsive, dependable and vigilant with a highly protective nature. I have perfected time management and understand when I am needed. Expert in employee management and proficient in Excel/Word, I've significantly improved store operations and staff performance. Skilled in developing strategies that bolster sales and efficiency, my approach is centered on impactful leadership and innovative problem-solving.
Overview
3
3
years of professional experience
Work History
Floor Manager/Store Supervisor
WSS
09.2021 - Current
- Managed store inventory and stock levels to maintain availability of products.
- Evaluated staff performance regularly to identify areas for improvement or commendation.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Created an inclusive workplace atmosphere that fostered teamwork among employees of diverse backgrounds.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Trained staff on new product features, ensuring knowledgeable customer service.
Education
High School Diploma -
Collegiate Charter High School of Los Angeles
Los Angeles, CA06-2020
Skills
- Employee management
- Customer relations
- POS systems
- Policy enforcement
- Scheduling and planning
- Proficient in Excel/Word
- Team building
- Time management
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Floor Manager/Store Supervisor
WSS
09.2021 - Current
High School Diploma -
Collegiate Charter High School of Los Angeles
Similar Profiles
Yajaira HernandezYajaira Hernandez
Store Manager at WSSStore Manager at WSS
Daniela TorresDaniela Torres
Assistant Manager at WSSAssistant Manager at WSS
Le'Roy Cole IIILe'Roy Cole III
Courtesy Officer at WSSCourtesy Officer at WSS