Summary
Overview
Work History
Education
Skills
Certification
Volunteering
References
Timeline
Generic

Emily McNeil

Kinburn

Summary

Motivated Paramedic student with strong foundational skills in emergency response and patient care. Practical volunteer experience supporting medical operations at community events. Highly adaptable, dependable, and passionate about healthcare service excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Guest Attendant & Front Desk Concierge

Red Oak Retirement Home
10.2021 - Current
  • Started as Cooperative Education Student in 2021 hired as part time Concierge and progressed into the PWS (Guest Attendant) position for the past 2 years.
  • Administrative support by managing incoming calls,
    coordinating files and sorting mail.
  • Provided support during emergencies or crisis situations, maintaining a calm demeanor and contributing to swift resolution of issues affecting guest safety or wellbeing.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures including COVID 19
    procedures.
  • Provided support and companionship to patients in need of assistance.
  • Reported patient requests, concerns and other observations to staff.
  • Obtained and carried laboratory specimens, results and charts to appropriate departments.
  • Assisted patients with therapy exercises as specified by care team.
  • Disinfected tools, equipment and surfaces between patients.

Childcare Provider

Numerous Families
11.2018 - Current
  • Assisted children with homework assignments and special projects across different subjects.
  • Offered age-appropriate, fun and educational activities for children ranging in age from one year to sixth grade.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Encouraged children to be understanding and patient with others.
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.

Customer Service Representative

Canadian Tire Centre
09.2021 - 10.2021
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Paramedicine

St. Lawrence College
04-2026

Skills

  • Great communication skills
  • Reliable
  • Time Management
  • People Relations
  • Quick, hands on learner

Certification

  • First Aid CPR C and AED
  • CPR Level BLS
  • N95 Mask Fitting
  • Health and Safety Awareness Course
  • WHMIS
  • COVID 19 General Awareness Training
  • Accessibility for Ontarians with Disabilities Act


Volunteering

  • Ottawa Medical Venturer Unit, 2022-2023 - worked together with the Ottawa Paramedic Service and Scouts Canada to learn and aid in emergency medical services and provided on-site medical support for special events.
  • CIBC Run For The Cure, 2012-2018 - raised funds and awareness for the cause as well as participated in the site setup and walk on an annual basis.
  • Beaver Boxing Club, Youth Program, 2011-2019 - assisted in working the main office to monitor and log members arrival. Collected dues when needed from members. Help with set up of large boxing shows and worked the merchandise table, handling cash.


References

  • Available upon request

Timeline

Guest Attendant & Front Desk Concierge

Red Oak Retirement Home
10.2021 - Current

Customer Service Representative

Canadian Tire Centre
09.2021 - 10.2021

Childcare Provider

Numerous Families
11.2018 - Current

Paramedicine

St. Lawrence College

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Emily McNeil