Emily McNeil
Kinburn
Summary
Upbeat and energetic individual. Highly dependable with experience ranging from child care to front desk management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Venturer
MedVents Canada
09.2022 - 06.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Advances skills in First Aid and Paramedic knowledge to use during volunteer events
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Front Desk Receptionist - Dinning Room Server
Aspira Red Oak Retirement Living
09.2021 - 07.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved resident issues quickly and notified supervisor and/or on call Nurse immediately when problems escalated.
- Collected room deposits, fees and payments.
- Used internal software to process visitor, check-ins and check-outs.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Took orders and delivered food items to residents in main dining room.
- Stayed up-to-date on menu changes to help customers make food choices.
- Checked on needs of each table and retrieved additional items.
Customer Service Representative
Canadian Tire Centre
09.2021 - 05.2022
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
Childcare Provider
Numerous Families
11.2018 - 09.2021
- Assisted children with homework assignments and special projects across different subjects.
- Offered age-appropriate, fun and educational activities for children ranging in age from one year to sixth grade.
- Communicated positively with children and guardians.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Encouraged children to be understanding and patient with others.
Education
Paramedic -
St. Lawrence College
Cornwall, ON06.2026
High School Diploma -
All Saints Catholic High School
Kanata, ON06.2023
Skills
- Smart Serve Certificate
- Health and Safety Awareness Course
- WHMIS 2022 Training
- Hospitality Service
- COVID 19 General Awareness Training
- Accessibility for Ontarians with Disabilities Act
- Great communication skills
- Reliable
- Time management
Certification
- Certified, Red Cross CPR Standard First Aid CPR C and AED July 23, 2023
- Certified, Red Cross CPR Level BLS July 24, 2022
- Respirator FIT Test certified
Timeline
Medical Venturer
MedVents Canada
09.2022 - 06.2023
Front Desk Receptionist - Dinning Room Server
Aspira Red Oak Retirement Living
09.2021 - 07.2022
Customer Service Representative
Canadian Tire Centre
09.2021 - 05.2022
Childcare Provider
Numerous Families
11.2018 - 09.2021
Paramedic -
St. Lawrence College
High School Diploma -
All Saints Catholic High School
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