Emily Martin
San Luis Obispo
Summary
Dynamic team leader with a proven sales record and a motivational approach. Skilled in training, problem-solving, and strategic planning to drive business success. Highly organized retail professional with effective communication skills and a positive demeanor.
Overview
6
6
years of professional experience
Work History
Realtor
Keller Williams
Pismo Beach
08.2025 - Current
- Conducted market research to determine property values and trends.
- Developed marketing materials to promote listings effectively.
- Coordinated open houses and property showings for potential buyers.
- Maintained relationships with clients through regular communication.
Floor Supervisor
Lure Fish House
San Luis Obispo
02.2023 - Current
- Supervised daily operations to ensure smooth service flow and guest satisfaction.
- Trained and mentored new staff on service standards and restaurant protocols.
- Handled customer inquiries and resolved issues to enhance dining experiences.
- Assisted in scheduling shifts and managing team assignments for optimal coverage.
- Supervised and evaluated staff performance, providing feedback and guidance as needed.
- Managed cash register operations including deposits, withdrawals, transfers.
Server
Tognazinni's Dockside
Morro Bay
08.2022 - 01.2023
- Provided attentive service to guests in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Recommended menu items based on customer preferences and dietary needs.
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
Administrative Assistant
Chaz Distributing
Ventura
01.2020 - 07.2020
- Organized and maintained accurate physical and electronic filing systems for documents.
- Developed confidential document filing systems to ensure secure record-keeping.
- Entered data into spreadsheets using Microsoft Excel to enhance information accessibility.
- Prepared reports summarizing daily activities and expenditures utilizing office software.
- Collaborated with team members to optimize workflows and improve office processes.
Education
Associate of Science - Psychology
Cuesta College
San Luis Obispo, CA06-2023
Skills
- Customer issue resolution
- Guest service excellence
- Team collaboration
- Training and mentoring
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Conflict resolution
References
References available upon request.
Timeline
Realtor
Keller Williams
08.2025 - Current
Floor Supervisor
Lure Fish House
02.2023 - Current
Server
Tognazinni's Dockside
08.2022 - 01.2023
Administrative Assistant
Chaz Distributing
01.2020 - 07.2020
Associate of Science - Psychology
Cuesta College