Emily Marie Willems
Calgary,AB
Summary
I am a passionate and determined university student working towards a bachelor of science degree specializing in environmental science. Between working as a barista in my spare time and expanding my knowledge at university, I am looking to advance my professional experience and apply my profound skills.
Overview
4
4
years of professional experience
Work History
Barista Supervisor and Food Preparation
Good Earth Coffeehouse
09.2022 - 02.2024
- Made and served a plethora of coffee, baked goods, and pre-made food items. Handled espresso machines, Fetco brewers, hot tables, and fast food ovens.
- Greeted customers with a delightful attitude while operating a general-use POS system, and handling large quantities of cash.
- Prepped and baked a wide variety of pastries, hand-made lunches, and breakfast items.
Barista
Eclipse Coffee Roasters
05.2023 - 08.2023
- Provided exceptional customer service by understanding customer preferences and recommending coffee options based on their taste and preferences.
- Gained a new understanding of coffee roasting processes, coffee roasts, and skills in latte art.
- Made and served pour-over coffee, specialty espresso, and many other handcrafted drinks.
House Cleaner
Happy House Cleaners
06.2020 - 08.2022
- Organized, cleaned, and sanitized kitchens, bedrooms, living rooms, and bathrooms to tidy and eliminate daily germs.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery. Along with taking safety measures while handling cautionary chemicals to remove hard substances.
Sales Associate
COBS Bread
08.2021 - 07.2022
- Met merchandise processing standards to ensure an organized and appealing viewing of a variety of breads, pastries, and specialty foods.
- Operated cash registers, collected payments, and provided accurate change while serving and meeting customer needs.
- Develop and maintain in-depth knowledge of COBS Bread products to effectively communicate them to customers and make appropriate recommendations
Education
Bachelor of Science - Environmental Science
Mount Royal University
Calgary, AB04.2027
Skills
- Customer Service
- Team Building and Leadership
- Communication and Public Speaking
- Critical Thinking
- Organization with Attention to Detail
- Adaptability
- Proficiency in Microsoft Excel
Timeline
Barista
Eclipse Coffee Roasters
05.2023 - 08.2023
Barista Supervisor and Food Preparation
Good Earth Coffeehouse
09.2022 - 02.2024
Sales Associate
COBS Bread
08.2021 - 07.2022
House Cleaner
Happy House Cleaners
06.2020 - 08.2022
Bachelor of Science - Environmental Science
Mount Royal University
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