Emily Marcotte
Mission
Overview
2
2
years of professional experience
Work History
Server
Columbus Charities Association
Maple Ridge, BC
11.2022 - 02.2025
- Serving up to 21 residents at an affordable housing residence for seniors.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to the residents needs.
- Enhanced resident satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on the facility standards.
- Maintained a clean and orderly dining area.
- Addressed resident complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved resident complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold the facilities hygiene standards.
- Set positive tone towards all residents every shift.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied residents.
- Helped residents with dietary restrictions, allergies and intolerances obtain safe, delicious food by working with kitchen staff on alternatives.
Education
High School Diploma -
St. John Brebeuf Regional Secondary School
Abbotsford, BC06-2026
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Memory retention
- Cleanliness standards
- Team collaboration
- Positive and professional
- Positive guest interactions
- Dedicated
- Server training
- Reliable and responsible
- Warm and friendly
- Multitasking Abilities
Accomplishments
- Bronze-Medallion in swimming.
- Bronze-Cross in swimming.
- Standard First-Aid (AED & CPR).
Languages
English
Native or Bilingual
Interests
- Dance
- The outdoors
- Boxing
- Swimming
- The gym
- Paddle boarding
- Snow Boarding
- Outdoor Recreation
Timeline
Server
Columbus Charities Association
11.2022 - 02.2025
High School Diploma -
St. John Brebeuf Regional Secondary School