Summary
Overview
Work History
Education
Timeline
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Emily MacNeil

Halifax

Summary

Experienced with customer interactions and utilizing sales tactics to both maximize profits and build lasting customer relationships. Known for being an effective collaborator, proactive, highly adaptable and resilient. Consistently demonstrated problem solving and communication skills.

Overview

6
6
years of professional experience

Work History

Bar Supervisor

Halifax Alehouse
10.2023 - 11.2024
  • Managed nightly closing duties including calculating sales totals, reconciling cash registers and preparing daily deposits.
  • Resolved customer concerns professionally and efficiently to ensure customer satisfaction and maintain a positive reputation for the establishment.
  • Enhanced customer satisfaction by implementing efficient bar operations and service standards.
  • Managed bar stock to ensure popular products were readily available, and kept detailed inventory.
  • Trained new staff on service, opening/closing duties and encouraged higher productivity.

Bartender

Halifax Alehouse
06.2020 - 11.2024
  • Served high customer volumes quickly and consistently, while accurately memorizing large orders and all drink prices.
  • Maintained accuracy and integrity with cash handling duties.
  • Opened and closed the bar adhering to all procedures, and ensuring preparedness for upcoming shift.
  • Created a rapport with both new and returning customers, and fostered strong relationships with staff.
  • Upsold to customers, increasing sales and maximizing profits.

Bartender/Server

The Maxwell's Plum
07.2019 - 03.2020
  • Demonstrated strong multitasking skills by serving multiple tables simultaneously with high customer satisfaction.
  • Consistently achieved the highest sales of the day by maximizing time and appealing to customers.
  • Collaborated with bar and kitchen staff to ensure smooth flow of restaurant, especially during busy periods.
  • Maintained a safe environment by adhering to Nova Scotia liquor laws and addressing potential conflicts quickly and effectively.

Health Promotion Intern

Heart & Stroke Foundation
05.2019 - 08.2019
  • Collaborated with a variety of Heart & Stroke stakeholders and volunteers, specifically people with lived experience of heart disease and stroke, and Indigenous peoples and partners.
  • Presented research and initiatives to groups of 10-20 individuals.
  • Assisted with planning and execution of Heart & Stroke fundraisers and events.
  • Completed various assigned tasks: data management and organization, drafting newsletter content, dissemination of research, office reception.

Education

Bachelor of Science (Health Promotion)

Dalhousie University
Halifax, NS
09-2019

Timeline

Bar Supervisor

Halifax Alehouse
10.2023 - 11.2024

Bartender

Halifax Alehouse
06.2020 - 11.2024

Bartender/Server

The Maxwell's Plum
07.2019 - 03.2020

Health Promotion Intern

Heart & Stroke Foundation
05.2019 - 08.2019

Bachelor of Science (Health Promotion)

Dalhousie University

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Emily MacNeil