Emily MacDougall
Vancouver,BC
Summary
Ambitious Human Resources Management student with 8 years of leadership experience and a background in Technical Recruiting. Expertise in talent acquisition, employee relations, and relationship building in dynamic settings. Eager to leverage leadership and recruitment skills in an entry-level Human Resources role while pursuing CPHR designation and advancing as an HR professional.
Overview
9
9
years of professional experience
Work History
Recruiter
Aerotek
Langley, British Columbia
06.2026 - Current
- Collaborated with clients to understand staffing needs and requirements.
- Sourced candidates from job boards and social media platforms to build a diverse talent pool.
- Conducted interviews to assess candidate skills and qualifications, ensuring alignment with client needs.
- Crafted and posted job descriptions on multiple platforms to enhance visibility and attract qualified applicants.
- Researched competitive salary data to ensure competitive offers are made to potential hires.
- Conducted background checks and reference checks during the pre-employment process.
- Provided coaching and feedback to candidates on interview performance and resume optimization.
STORE MANAGER
Starbucks Coffee Canada
Vancouver, Canada
01.2022 - 06.2026
- Recruited, interviewed, hired, and onboarded 30+ employees in a high-volume location generating $280K/month
- Led full-cycle recruitment, overseeing screening, interviews, hiring decisions, and onboarding coordination to build a strong team.
- Achieved 90% internal promotion rate through structured coaching, development planning, and talent reviews
- Conducted performance reviews, engagement conversations, and corrective action in alignment with company policy
- Built inclusive hiring practices focused on culture add, retention, and employee experience
- Selected for Starbucks’ Accelerated Development Program, training at the district level while leading own location
- Facilitated training sessions to enhance staff skills and support professional development.
- Conducted performance evaluations to deliver actionable feedback and foster employee growth.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
INTERIM DISTRICT MANAGER
Starbucks Coffee Canada
Vancouver, Canada
11.2024 - 03.2025
- Led district-wide talent acquisition and workforce planning across 8 locations, supporting a $17M+ annual portfolio
- Partnered with 8 Store Managers to forecast hiring needs, manage recruitment pipelines, and improve bench strength
- Facilitated monthly talent strategy sessions focused on hiring plans, internal promotions, and succession readiness
- Coached leaders on structured interviewing, candidate assessment, onboarding, and early-stage performance management to enhance hiring quality.
- Improved staffing stability by aligning labour planning with employee availability and development goals
- Supported leaders in employee relations conversations, performance improvement, and corrective action to foster team accountability.
- Encouraged open communication to cultivate a positive and pro-employee work environment.
ASSISTANT MANAGER
Starbucks Coffee Canada
Vancouver, Canada
01.2021 - 01.2022
- Collaborated with Store Manager to recruit, onboard, and train new hires, enhancing team integration
- Strengthened communication and engagement practices to improve team performance and morale
- Provided initial support for employee concerns and coaching, fostering a supportive work environment
- Enhanced communication and engagement practices, contributing to improved team morale and performance
SHIFT SUPERVISOR
Starbucks Coffee Canada
Vancouver, Canada
01.2018 - 01.2021
- Coordinated onboarding and job training, providing performance feedback to ensure development
- Facilitated daily operations by mentoring and training new employees to enhance their integration
- Maintained a positive team environment a positive, inclusive, and customer-focused team environment
MEDICAL OFFICE ASSISTANT
Hilltop Medical
White Rock, British Columbia
01.2018 - 12.2018
- Managed patient scheduling and appointment reminders for efficient office operations.
- Scheduled appointments and managed patient communications to ensure smooth operations in a confidential healthcare setting
- Coordinated referrals and medical records to facilitate timely patient inquiries
- Processed patient intake forms and maintained accurate medical records.
- Supported administrative workflows with discretion and organization to enhance patient interactions
- Assisted healthcare providers with administrative tasks during patient visits.
Education
Human Resource Management -
British Columbia Institute of Technology
Burnaby, BC 04.2026 - 08.2026
High School Diploma -
Seaquam Secondary
Delta, BCFreelance Makeup Artist Certification -
Blanche Macdonald
Vancouver, BCSkills
- Full-Cycle Recruitment
- Talent Acquisition
- Interviewing & Selection
- Recruitment Strategy
- Hiring Strategy
- Mass recruitment
- Onboarding & Training
- Onboarding process
- Performance Management
- Performance evaluation
- Talent Development
- Employee Relations
- Stakeholder Partnership
- Coaching Techniques
People And Talent Leadership Highlights
- Led district-level hiring strategy sessions with 12 Store Managers
- Supported succession planning and internal talent movement across locations
- Increased average weekly hours per employee from 16 to 24.7, exceeding company KPI of 22
- Coordinated employee transfers across stores to better align strengths, career goals, and business needs
Timeline
Recruiter
Aerotek
06.2026 - Current
Human Resource Management -
British Columbia Institute of Technology
04.2026 - 08.2026
INTERIM DISTRICT MANAGER
Starbucks Coffee Canada
11.2024 - 03.2025
STORE MANAGER
Starbucks Coffee Canada
01.2022 - 06.2026
ASSISTANT MANAGER
Starbucks Coffee Canada
01.2021 - 01.2022
SHIFT SUPERVISOR
Starbucks Coffee Canada
01.2018 - 01.2021
MEDICAL OFFICE ASSISTANT
Hilltop Medical
01.2018 - 12.2018
High School Diploma -
Seaquam Secondary
Freelance Makeup Artist Certification -
Blanche Macdonald