Emily Liu
London,ON
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
2
2
years of professional experience
Work History
Sales and Customer Service
Taobao
11.2023 - 08.2024
- Collaborated with sales and customer service departments to prevent delinquencies and improve overall customer experience.
- Collaborated with sales and customer service departments to address client inquiries promptly and efficiently.
- Coordinated with sales and customer service teams to address any issues or special requests from clients regarding outbound shipments.
- Worked closely with sales and customer service teams to swiftly address any customer concerns or issues related to furniture delivery.
After-school Tutor
Saint André Bessette Catholic Secondary School
09.2022 - 06.2023
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Cleaning Crew Member
Bubble Cleaning
02.2023 - 04.2023
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
Volunteer
Mission Thrift Store
01.2023 - 04.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
Dog Sitter
Rover.com
06.2022 - 04.2023
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Exercised animals regularly with walks and rigorous play activities.
Education
High School Diploma -
St. Andre Bessette Secondary School
London, ON06.2026
Skills
- Patience and Empathy
- Homework Assistance
- Mathematical proficiency
- Peer Tutoring
- Language support
- Self-directed learning
- Student Engagement
- Time Management
- Problem-Solving
- Teamwork and Collaboration
- Customer Service
- Work Ethic and Integrity
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
French
Elementary
Timeline
Sales and Customer Service
Taobao
11.2023 - 08.2024
Cleaning Crew Member
Bubble Cleaning
02.2023 - 04.2023
Volunteer
Mission Thrift Store
01.2023 - 04.2023
After-school Tutor
Saint André Bessette Catholic Secondary School
09.2022 - 06.2023
Dog Sitter
Rover.com
06.2022 - 04.2023
High School Diploma -
St. Andre Bessette Secondary School
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