Emily Lewis
Trenton
Summary
Offering proactive and customer-focused approach, ready to learn and develop in a supportive environment. I bring ability to quickly grasp new information and implement effective solutions to enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Front Office Manager
Seaview
09.2023 - Current
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained and processed invoices, deposits, and money logs.
- Established QuickBooks accounting system to reflect accurate financial records.
- Optimized payroll processing for accuracy, ensuring all employees were paid promptly and correctly.
Personal Care Attendant
Independent Living
06.2021 - 08.2023
- Contributed to patients wellbeing by assisting with daily living activities, such as bathing, dressing, and meal preparation.
- Aid client in meeting nutritional needs through meal planning, grocery shopping assistance and special dietary accommodations.
- Monitored and maintained cleanliness, sanitation, and organization of clients living space.
- Assisted in bookkeeping of clients staff.
Education
High School Diploma -
Eastern Shore District High School
Musquodoboit Harbour, NS03.2020
Skills
- Effective multitasking
- Customer service
- Customer relations
- Scheduling and calendar management
- Data entry
- Time management
Timeline
Front Office Manager
Seaview
09.2023 - Current
Personal Care Attendant
Independent Living
06.2021 - 08.2023
High School Diploma -
Eastern Shore District High School
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