Summary
Overview
Work History
Education
Skills
Software
Timeline
AdministrativeAssistant

Emily Lawrence

Administrative Assistant
Liverpool,NS

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Meticulous administration officer offering 5 years of experience providing administrative support in a Fitness & Ice Arena industry. Successful at preparing agendas, scheduling meetings and following up on action items. Professional and knowledgeable Senior Receptionist versed in administrative support and customer service. Offering 5 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills. Precise and organized with extensive knowledge of municipal offices and Sage accounting software. Committed to quality organization and office management with solutions-oriented problem-solving capabilities. Proven history of modernizing offices and enhancing overall productivity.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Administrative Assistant

Liverpool Regional High School
Queens County, NS
08.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Maintained company handbook to outline policies and provide insights to company mission and values.
  • Screened visitors and issued badges to maintain safety and security.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
  • Created and updated records and files to maintain document compliance.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Prepared mail and packages for shipment, pickup and courier services to expedite delivery.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.

Casual Administration Assistant

Queens Place Emera Centre
Liverpool, Queens County, NS
08.2017 - 11.2021
  • Successfully completed special projects to exceed goals of both [Type] department and overall organization.
  • Updated tracking system with [Type] information for program.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Established administrative work procedures to track staff's daily tasks.
  • Managed 2 calendars to strategically coordinate meetings, appointments and events.

Education

High School Diploma -

Liverpool Regional High School
Liverpool, NS
09.2001 - 06.2005

Skills

Office administration

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Software

Sage Accounting

Google Calendar

Power School

Gmail

Entrapass

Access (Basic)

Timeline

Administrative Assistant

Liverpool Regional High School
08.2022 - Current

Casual Administration Assistant

Queens Place Emera Centre
08.2017 - 11.2021

High School Diploma -

Liverpool Regional High School
09.2001 - 06.2005
Emily LawrenceAdministrative Assistant