Emily Laubacher
Oxnard,CA
Summary
Dynamic and detail-oriented professional with a proven track record at Laubacher Farms, excelling in administrative support and customer service. Skilled in data management and project coordination, I enhanced office efficiency through innovative organizational strategies, fostering a collaborative environment that improved team performance and client satisfaction.
Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Office Assistant Intern
Baumer Law Offices
01.2025 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Proofread papers, letters and marketing materials to identify mistakes for quality control.
- Assisted with daily office tasks, contributing to a well-run work environment.
- Handled sensitive information discreetly while maintaining strict confidentiality protocols.
- Developed correspondence letters, memos, and emails.
- Streamlined administrative processes for better workflow and increased productivity.
- Managed incoming calls and email correspondence professionally, addressing inquiries promptly and accurately.
- Provided excellent customer service, resolving client concerns efficiently and effectively.
- Researched subjects at behest of staff to develop information and collate data.
Gym Supervisor
Risen Boxing
04.2024 - Current
- Evaluated employee performance and provided constructive feedback, promoting professional growth among staff members.
- Established gym location, assisted with branding, social media, photography.
- Maintained an up-to-date knowledge of industry trends, incorporating innovative ideas into the gym''s services offerings.
- Ensured smooth daily operations by overseeing front desk responsibilities including memberships and reoccurring charges to our clientele.
- Establishing non-profit "Man Kind United" to assist kids with financial and personal hardships.
- Collaborated with management to develop strategic plans for operational improvements and business growth.
- Coordinated group fitness classes schedules while considering both instructor availability and member preferences.
- Organized successful community events that promoted health awareness and drove new memberships at the gym.
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
Office Manager
Laubacher Famrs
02.2006 - 06.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Enhanced communication within office by implementing centralized digital messaging platform.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Managed senior-level personnel working in marketing and sales capacities.
General Manager
HIIT Fitness
04.2021 - 04.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Pioneered corporate social responsibility program, building community engagement and enhancing brand reputation.
- Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
Photographer
Elp Photography
03.2005 - 02.2022
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Photographed high-quality images for various print and digital projects.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Offered image proofs to help clients choose best photos from shoot.
- Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
- Conducted pre-shoot consultations to discuss clients' needs and preferences for optimal results.
- Showcased diverse photography styles for clients to choose from, increasing portfolio versatility.
- Continuously improved technical skills by staying updated on industry trends and new equipment.
- Served a diverse range of industries, including weddings, corporate events, fashion shoots, and family portraits.
- Conducted market research to stay ahead of photography trends, integrating new styles into shoots to keep offerings fresh.
- Achieved consistent quality in challenging lighting conditions, utilizing expert knowledge of lighting equipment and techniques.
- Fostered creative environments during shoots, making subjects feel comfortable and natural, which improved photo quality.
- Maintained photography equipment, ensuring gear was in optimal condition for all shoots.
- Developed structured archiving system for photo storage, ensuring easy access and organization of thousands of images.
- Increased social media engagement with captivating images that told compelling stories.
- Enhanced team efficiency by leading workshops on advanced photography techniques and software.
- Built and maintained strong relationships with clients, resulting in high rate of repeat business.
- Tailored photography packages to meet unique needs of each client, resulting in high client satisfaction rates.
Education
Bachelor of Arts - Fine Arts
California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA06-2006
Skills
- Clerical tasks
- Customer service
- Confidentiality protocols
- Data management
- Document preparation
- Microsoft Office
- Email communication
- Office organization
- Time management
- Performance evaluation
- Project coordination
- Research skills
- Quality control
- Problem solving
- Team collaboration
- Note-taking
- File management
- Project assistance
- Spreadsheet creation
- Calendar management
- Expense tracking
- Presentation preparation
- Meeting coordination
- Travel arrangements
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Dependable and reliable
- Attention to detail
- Multitasking and organization
- Computer skills
- Adaptability and flexibility
- Verbal and written communication
- Goal-oriented mindset
- Interpersonal and social skills
- Flexible schedule
- Data entry
- Outstanding communication skills
- Creative and resourceful
- Creativity and innovation
- Scheduling
- Public speaking
- Client relationships
- Complex Problem-solving
- Professionalism and etiquette
- Administrative support
- Project management
Accomplishments
- Collaborated with team of 3 in the development of client case and needs.
Certification
- QuickBooks Certified User – Intuit QuickBooks.
- Adobe Certified Associate in Graphic Design & Illustration Using Adobe Illustrator- Adobe.
- Microsoft Office Specialist (MOS) - Microsoft.
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
- Playing Sports
- Fashion and Style
- I enjoy cooking for friends and family gatherings
- Volunteer Work
- Food Photography
- Blogging
- Graphic Design
- Enjoy participating in boxing for overall physical and mental well-being
- Gardening
- Participating in fundraising events to support local charities, schools, or community projects
- High-Intensity Interval Training
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Fundraising Events
- I have a passion for photography and editing photos
- Youth Development Programs
- Gym Workouts
- Photography
Timeline
Office Assistant Intern
Baumer Law Offices
01.2025 - Current
Gym Supervisor
Risen Boxing
04.2024 - Current
General Manager
HIIT Fitness
04.2021 - 04.2023
Office Manager
Laubacher Famrs
02.2006 - 06.2024
Photographer
Elp Photography
03.2005 - 02.2022
Bachelor of Arts - Fine Arts
California Polytechnic State University, San Luis Obispo
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