EMILY K. LAWSON
San Diego
Summary
Accomplished Assistant Manager in the automotive industry with years of experience in other titles such as Dispatch, Wholesale manager, and Parts Pro. Capable of quickly memorizing product details and fostering strong customer relationships. Excellent at multitasking, decision-making, and ability to adapt. Seeking opportunities to grow within a company.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Assistant Manager
Genuine Parts Company
Fresno
03.2013 - 02.2026
- Successfully lead a diverse team of up to 25 staff members in a fast-paced and dynamic environment.
- Managed store operations to maximize sales, profits, and customer service.
- Maintains strong customer relationships by assisting with sales/service and ensured positive experiences both in the store and through remote communications.
- Coached, trained, and engaged team members to deliver superior levels of customer care and business results.
- Continuously monitored inventory protection, asset management, and operational issues.
- Facilitated communication between management and staff to address concerns effectively.
- Managed employees’ electronic time attendance, and shifts using Kronos Workforce Management.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Team Leader/Coach
Ranchos Youth Cheerleading
Madera
01.2010 - 01.2014
- Held organizational meetings for team prospects and encouraged participation.
- Coached and instructed team members, individually or in groups, regarding the rules, regulations, equipment, and techniques of the sport.
- Observed team members during events and practice to identify needs for individual or team improvement.
- Established and maintained standards of pupil behavior and provided proper supervision of students at all times.
- Followed state, regional, and district regulations governing the program.
- Modeled nondiscriminatory practices and behaviors in all activities and interactions.
- Mentored junior coaches to enhance training techniques and teamwork.
Education
EMT Program
Genuine Parts Company
08.2014 - 02.2016
Liberty High School Graduate -
Liberty High School
08.2009 - 05.2012
Skills
- Team leadership
- Customer relationship management
- Adaptability
- Recruiting and interviewing
- Team motivation techniques
- Customer service and satisfaction
- Schedule oversight
- Operations management
- Customer relations
- Delegation skills
- Employee onboarding
- Disciplinary techniques
Certification
ASE Certified
References
- Hugo Zarate, Manager, Genuine Parts Company, 4661 Blackstone Ave, Fresno, CA, 93726, hugo_zarate@napastore.com, (559) 393-7325
- Tricia Thomas, Manager, Genuine Parts Company, 5675 E Clinton, Fresno, CA, 93727, tricia_Thomas@napastore.com, (559) 593-0940
- Steven Bishel, Wholesale Manager, Smith Auto- Genuine Parts Company, 2545 N Blackstone Ave, Fresno, Ca, 93703, steven_bishel@napastore.com, (559) 307-7244
- Amber Lee, Lead Coach, Ranchos Youth Cheerleading, mrslawson09@yahoo.com, (559) 892-6474
Timeline
EMT Program
Genuine Parts Company
08.2014 - 02.2016
Assistant Manager
Genuine Parts Company
03.2013 - 02.2026
Team Leader/Coach
Ranchos Youth Cheerleading
01.2010 - 01.2014
Liberty High School Graduate -
Liberty High School
08.2009 - 05.2012