Emily Kirton
Newmarket
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Staff
Tim Hortons
09.2020 - 06.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Staff
Vince's Deli
07.2020 - 06.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Associate
Bath & Body Works
10.2021 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Improved facility cleanliness by implementing efficient cleaning techniques and utilizing appropriate cleaning products.
Temp Worker
Cam Slide, Magna
06.2021 - 08.2021
- Reviewed finished equipment for accurate fit and assembly.
- Reduced assembly errors by carefully following instructions and inspecting finished products.
- Reduced assembly errors with thorough quality control checks and immediate corrective actions.
Summer Student
Maple Stamping
05.2018 - 08.2018
- Organized and scanned files for departments to move from paper records to online records
- Supported the Health & Safety department by creating a forklift safety training video
- Conducted heat stress monitoring
- Inspected products on the floor for any errors ensuring the best quality parts
Cashier
Food Basics
06.2016 - 05.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Human Rights
Carleton University
Ottawa11.2022
High School Diploma -
Dr. Denison Secondary School
Newmarket, ON06.2017
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
Certification
Video Game Writing Essentials - University of British Coloumbia, EdX
Timeline
Associate
Bath & Body Works
10.2021 - Current
Temp Worker
Cam Slide, Magna
06.2021 - 08.2021
Staff
Tim Hortons
09.2020 - 06.2021
Staff
Vince's Deli
07.2020 - 06.2021
Summer Student
Maple Stamping
05.2018 - 08.2018
Cashier
Food Basics
06.2016 - 05.2018
Bachelor of Arts - Human Rights
Carleton University
High School Diploma -
Dr. Denison Secondary School
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