Emily King
Campbell River,BC
Summary
Customer-oriented individual dedicated to customer service. Operates according to safety standards and legal requirements. Keeps store organized, stocked and clean for customers.
Overview
5
5
years of professional experience
Work History
Heath Care Aid
Spring Valley Care Center
Kelowna, BC
10.2023 - Current
- Transported patients via wheelchair and broda chairs to and from dining areas and daily activities.
- Assisted with patient transfer and ambulation.
- Promoted good oral and personal hygiene by aiding patients with teeth brushing.
- Provided assistance in daily living activities by dressing, grooming, and toileting patients.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed.
- Delivered compassionate care and clear communication in handling issues of death and dying.
- Maintained clean, safe, and well-organized patient environment.
- Kept accurate records of patients' care and condition.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Cashier
Source Adult
Kelowna, BC
10.2022 - 02.2023
- Verified that customers were of legal age to purchase merchandise.
- Maintained a clean and welcoming atmosphere by dusting, sweeping, vacuuming, mopping, arranging, and replenishing displays and merchandise as needed.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products and answered inquiries.
- Accepted cash and credit card payments, issued receipts, and provided change.
- I safely completed the store closing routine while working alone.
Cleaner
Broadstreet Properties
Kelowna
02.2021 - 06.2022
- Maintained safety protocols through safe handling of equipment and chemicals
- Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation
- Created inventory checklists and stocked housekeeping carts
- Replenished supply of hand soap, paper towels and other consumables
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas
- Responded to emergency cleaning requests to meet tenant expectations
- Sanitized frequented areas and equipment using approved supplies
- Inspected building perimeters, removed trash and swept sidewalks to keep outside areas organized and tidy.
Education
Serving It Right
Responsible Service BC
11-2025
Health Care Aide Certificate
Okanagan College
Kelowna, BC10.2023
Standard First Aid With CPR-C-AED -
St. John Ambulance
05-2023
High School Diploma -
Kelowna Secondary School
Kelowna, BC06.2020
Skills
- Reliable team player
- POS system operation
- Adaptability
- ID verification
- Cash handling
- Heavy lifting
- Safety protocols
- Stocking and replenishing
References
- Girlie Casenas: Springvalley RCA Manager- gcasenas@carecorp.ca
- Kyla Kuryluk: Unit Nurse, Springvalley - 250-212-3358
- Samatha Halagaza: Health Care Aide - 250-863-4923
Timeline
Heath Care Aid
Spring Valley Care Center
10.2023 - Current
Cashier
Source Adult
10.2022 - 02.2023
Cleaner
Broadstreet Properties
02.2021 - 06.2022
Serving It Right
Responsible Service BC
Health Care Aide Certificate
Okanagan College
Standard First Aid With CPR-C-AED -
St. John Ambulance
High School Diploma -
Kelowna Secondary School