Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emily Kane

Winnipeg

Summary

Professional worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills. I'm a motivated server and bartender with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Smitty's Restaurant & Lounge
01.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Restaurant Hostess

The Original Pancake House
06.2022 - 12.2022
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Receiver

Shelmerdine Garden Centre
07.2019 - 04.2020
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Managed inventory levels effectively through accurate data entry and record-keeping practices.

Education

Bachelor of Science - Neuroscience

University of Winnipeg
Winnipeg, MB
06-2026

High School Diploma -

Oak Park High School
Winnipeg, MB
06-2019

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Hospitality service expertise

Certification

Serving it Safe Certification

Timeline

Server

Smitty's Restaurant & Lounge
01.2023 - Current

Restaurant Hostess

The Original Pancake House
06.2022 - 12.2022

Receiver

Shelmerdine Garden Centre
07.2019 - 04.2020

Bachelor of Science - Neuroscience

University of Winnipeg

High School Diploma -

Oak Park High School

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Emily Kane