EMILY Sara KALGAL
Richmond Hill
Summary
Has good customer service accompanied with strong leadership skills in a high stress environment. Has a lot of patience dealing with people in a kind and respectful way. Knows how to work effectively as part of a team. Has good communication skills. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Practicum Student
Circle Of Care Adult Day Program
09.2023 - 04.2024
- Assisted older adults with memory loss
- Support staff
- Facilitate programs for seniors with dementia
- Involved in research programs
- Help transport clients on and off bus safely
- Worked in team environment to maintain high levels of productivity
Summer Job
Dani
03.2023 - 09.2023
- Support staff
- Plan and lead programs for adults with disabilities
- Ensure safety protocols are in place
- Acted as positive role model and mentor to provide adults with constructive guidance and promote healthy habits and attitudes
- Supported adults by actively listening and offering encouragement
Practicum Student
Dani
09.2022 - 03.2023
- Support staff
- Plan and lead programs for adults with disabilities
- Ensure safety protocols are in place
- Acted as positive role model and mentor to provide adults with constructive guidance and promote healthy habits and attitudes
- Supported adults by actively listening and offering encouragement
Teacher Assistant
Shaarei Tzion Daycare
06.2022 - 08.2022
- Support lead teacher during day
- Ran aftercare program
- Ensure safety of children
- Follow protocols
- Oversaw students in classroom and common areas to monitor, and enforce rules
- Worked with teachers to design lesson plans and coordinate activities for classes
Cashier/ Shift Supervisor/ Server
Shalom India
05.2019 - 06.2022
- Responsible for taking orders
- Serving customers, catering orders
- Trained new employees and delegated daily tasks and responsibilities
- Completed store opening and closing procedures and balanced tills
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Helped store management meet standards of service and quality in daily operations
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
Practicum Student
The Village BITO
01.2022 - 03.2022
- Observed clinical therapists working one on one with child
- Planned centres and activities for children
- Provided ongoing support for staff
- Followed school and classroom policies, regulations, and schedules
- Worked in team environment to maintain high levels of productivity
Volunteer
Children’s Home, Midreshet Torat Chessed
09.2019 - 04.2020
- Volunteered at children’s home with foster children
- Worked with children ages 8-12
- Helped children with their homework
- Helped children with their daily tasks such as appointments and assistance in activities of daily living
- Provided strong support system for foster children
- Assisted with special events and programs
- Used strong interpersonal communication skills to convey information to others
- Supported engaging, fun, and smooth-running events by helping with organization and planning
Education
Bachelor of Science - Family And Community Social Services
University of Guelph-Humber
Etobicoke, ON05.2024
Skills
- Active Listening
- Time Management
- Attention to Detail
- Research
- Positive Interactions
Languages
English
Full Professional
Hebrew
Full Professional
Timeline
Practicum Student
Circle Of Care Adult Day Program
09.2023 - 04.2024
Summer Job
Dani
03.2023 - 09.2023
Practicum Student
Dani
09.2022 - 03.2023
Teacher Assistant
Shaarei Tzion Daycare
06.2022 - 08.2022
Practicum Student
The Village BITO
01.2022 - 03.2022
Volunteer
Children’s Home, Midreshet Torat Chessed
09.2019 - 04.2020
Cashier/ Shift Supervisor/ Server
Shalom India
05.2019 - 06.2022
Bachelor of Science - Family And Community Social Services
University of Guelph-Humber
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