Emily Jobb
Sales Associate
Bolton,ON
Summary
- Energetic Sales Associate bringing experience in retail product sales. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives customer loyalty by providing friendly and skilled support.
Overview
5
5
years of professional experience
Work History
Sales Associate
Home Depot
Bolton, ON
05.2021 - Current
- Organize shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provide positive first impressions to welcome existing, new and potential customers.
- Help customers locate products and check store system for merchandise at other sites.
- Answer customer questions regarding merchandise
- Prepare merchandise for sales floor by pricing
- Solve customer challenges by offering relevant products and services.
- Increase sales by offering advice on purchases and promoting additional products.
- Track stock using company inventory management software.
- Work alongside retail representatives to enhance product presentations
e
Bolton, ON
Cashier
Garden Foods
Bolton, ON
07.2015 - 01.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases and locate items
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register to record transactions accurately and efficiently.
- Restocked and organized merchandise in front lanes.
Barista
Starbucks
Bolton, ON
12.2013 - 08.2014
- Pleasantly interacted with customers during hectic periods to promote positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Education
Bachelor of Arts - Art History
University of Guelph
Guelph, ON06.2021
High School Diploma -
St. Michael Catholic Secondary School
Bolton, ON06.2014
Skills
- Hardworking
- Excellent Written and Verbal Communication
- Organized
- Team Player
- Strong Interpersonal skills
- Safety Conscious
Accomplishments
- Awarded Home Depot “Associate of the Month” in September 2021
- Awarded Home Depot “Associate of the Month” in December 2021
- Awarded 5 "Homer" customer service awards
Timeline
Sales Associate
Home Depot
05.2021 - Current
Cashier
Garden Foods
07.2015 - 01.2018
Barista
Starbucks
12.2013 - 08.2014
e
Bachelor of Arts - Art History
University of Guelph
High School Diploma -
St. Michael Catholic Secondary School
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