Emily Jennings
Glendora
Summary
Friendly and reliable hospitality professional with a strong background in restaurant, nightlife, and fitness environments. Proven ability to create welcoming atmospheres, manage customer needs efficiently, and support high-volume operations. Highly experienced in sales, guest relations, and promotional initiatives, consistently exceeding performance goals. Skilled at multitasking in fast-paced settings, collaborating with teams, and delivering exceptional service that enhances the overall guest experience.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Boutique Fitness Studio
La Verne
01.2024 - Current
- Manage daily operations, scheduling, and member satisfaction
- Manage sales initiatives including membership packages, product upselling, and promotional campaigns to exceed monthly targets
- Oversee studio cleanliness, safety, and customer communication
- Coordinate events and promotions to drive studio engagement
Host/Server
The Social Kitchen and Bar
Upland
06.2022 - 12.2024
- Managed reservations, guest lists, and floor flow during peak hours to ensure efficient service and smooth guest experiences
- Maintained strong customer relationships through personalized service and effective communication in a fast-paced, high-volume environment
- Promoted daily specials, events, and upsell opportunities to increase sales and enhance guest satisfaction
Host
Hamburger Mary's
Ontario
03.2021 - 07.2022
- Maintained professionalism and composure in fast-paced, high-energy environments while exceeding performance goals
- Collaborated with event hosts, performers, and management to coordinate show timing, guest flow, and service pacing
Skills
- Guest Relations & Customer Service
- Sales & Upselling (Memberships, Food & Beverage, Retail)
- Event Planning & Promotions
- Team Leadership & Staff Training
- High-Volume Operations & Multitasking
Social Media
- Instagram: emmilyjennings, st2unna
- Tik tok: 4milyss
Timeline
Assistant Manager
Boutique Fitness Studio
01.2024 - Current
Host/Server
The Social Kitchen and Bar
06.2022 - 12.2024
Host
Hamburger Mary's
03.2021 - 07.2022