Emily Houthuys
Lindsay,ON
Summary
Insightful Addiction Treatment Manager with 4 years of progressive experience managing busy healthcare facilities. Deliver positive patient experience through administration of top-quality care. Skilled in conflict resolution, customer service and management.
Overview
9
9
years of professional experience
Work History
Addiction Treatment Manager
New Dawn Medical
Pickering, ON
08.2018 - Current
- Oversaw the operations of multiple methadone satellite clinics including the head office
- Prepared legal documentation for CAS clients, probationary inquiries and corners orders
- Assisting in patient flow through the check-in and drug screening process
- Managed inventory and stock for all remote locations
- Administering testosterone injections to patients
- Completed and distributed blood work and x-ray requisitions for patients
- Conferred with physician patients progress and adaptation within the MMTP
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Chiropractic Assistant
Clarity Chiropractic
Pickering, ON
08.2017 - 08.2022
- Scheduled appointments for patients via phone and in person.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Inputted patient data using Jane Software and provided appropriate updates to records.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Determined patients' insurance coverage by notifying carriers and submitted invoices after services had been performed.
BioPed Clinics
Patient Coordinator
Oshawa, ON
05.2016 - 08.2018
- Oversaw the operations of multiple methadone satellite clinics including the head office
- Prepared legal documentation for CAS clients, probationary inquiries and corners orders
- Assisting in patient flow through the check-in and drug screening process
- Managed inventory and stock for all remote locations
- Administering testosterone injections to patients
- Completed and distributed blood work and x-ray requisitions for patients
- Conferred with physician patients progress and adaptation within the MMTP
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Education
Medical Office Administration Diploma -
Seneca College of Applied Arts And Technology
North York, ON06.2016
Skills
- Team building and leadership
- Administrative management
- Customer service
- Compassionate and active listener
Timeline
Addiction Treatment Manager
New Dawn Medical
08.2018 - Current
Chiropractic Assistant
Clarity Chiropractic
08.2017 - 08.2022
BioPed Clinics
Patient Coordinator
05.2016 - 08.2018
Medical Office Administration Diploma -
Seneca College of Applied Arts And Technology